DescriptionROLES & RESPONSIBILITIES:
- Provide single point of contact for customer throughout all project communications
- Provide professional customer interface and client relations throughout project
- Ensure site measurements are accurate, and identify and manage the scope of all projects
- Review all production information and drawings for accuracy
- Prepare/coordinate installation quotes
- Audit furniture specifications and drawings prior to order entry
- Organize and review acknowledgements from all vendors to ensure accuracy and lead times
- Coordinate project schedules and communicate installation dates with install company and end users
- Organize and submit change orders in conjunction with the Interior Designer
- Stay in close touch with onsite personnel including construction, millwork, power and networks
- Maintain key project documentation, including documentation from customer requests/revisions
- Provide timely, formal written communications throughout projects to end users and internal project team
- Obtain customer sign-offs, approvals and formal paperwork at job completion
- Ensure furniture solutions are installed to specifications and quality standards are met
RequirementsQUALIFICATIONS & EDUCATION:
- Bachelor's Degree in building construction or construction management desired
- Computer proficient in the Microsoft office suite of products
- Excellent interpersonal skills and customer service skills to manage and ensure the clients experience is positive
- Strong understanding of the construction process, documentation, real estate market and job site conditions
- Strong organizational skills to remember the important details of each project and scope of work
- Ability to prioritize and manage multiple tasks
- Aptitude with technology and willingness to learn and improve daily
BENEFITS PACKAGE:American Interiors offers a comprehensive competitive benefits package that consists of: health plan, dental plan, vision plan, 401k plan with a safe harbor, life insurance, cell phone stipend, laptop, and paid vacation.