Location: Fairfax,VA, USA
ECS is seeking a Project Manager to work in our Fairfax, VA office. The role of the PMO Project Implementation Manager is to see to the successful implementation of our cybersecurity services across our global commercial customer base. In this role you will carry yourself as a professional as you lead and coordinate project teams, manage stakeholders, and own the communication with the customer. •PMs lead and coordinate with cross-functional teams consisting of engineering, analysis, architecture, sales, PMO, and business support to deliver services. •They are assigned various projects simultaneously both internal projects and customer facing. •They are the face of the company and manage all customer and stakeholder communication and expectations. •They fill out project intake forms to capture all relevant project information such as resources, budgets, purchases, requirements and conduct kick-off meetings. •Work with technical resource managers to acquire the right workforce to deliver contracted services. •They identify, document, and manage a risk and issue registry, they are reporting weekly updates and mitigations to the director and customers. •They build work break down structures, make schedules, and keep the customers and teams informed of the plan. •They advocate for their customers project needs during two-week sprints to make sure work is assigned. •Forecast labor and non-labor expenses to manage cost, P&L, resource utilization, and conduct variance and trend analysis. •Serve as an on-call Incident Manager no more than one week a month, being available 24x7 by phone for any Major Incidents during off hours. Compensation is provided. •Conduct weekly meetings and reports for customers projects or operational work •Review and approve invoices for vendors, subs, and customers •Oversee tickets submitted for projects, their assignment, and timely completion, SLAs may apply. •To be part of a PMO, to contribute to its improvement, management, and provide backfill to other PMs when necessary. As a PM in the PMO you will report to PMO leadership. You will be tasked with various projects as they come in to implement them and turn them over to Customer Success Managers. You will be expected to be knowledge in project management with experience in agile, specifically scrum. You will take lead of your projects advocating for their success and managing client, stakeholder, functional, communication, and communication up and down the chain to ensure alignment. You must be a self-starter, be looking for a culture of strong performers, and enjoy complex problems. You will be expected to contribute to the PMO, your knowledge, lessons learned, recommendations, and skills to help improve the PMO service offerings. You will find career growth opportunities, a supportive team, and plenty of training and certification options.