Project Manager Summary/Objective: The Project Manager will organize, manage, and plan complex projects for the organization's research, development, and product implementation efforts. Supervisory Responsibilities:
- Collaborates with stakeholders to ensure projects are completed on time and to specifications.
- Delegates work and assignments to team members based on expertise, work experience, and time constraints.
- Directly supports outside sales.
Duties/Responsibilities:
- Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
- Maintains regular contact with general contractors to ensure that required materials are being delivered on time to specifications and within agreed upon price budget with accuracy and efficiency.
- Coordinates with production teams, procurement, and shipping/receiving to ensure materials are built, ordered and delivered as per agreements with contractors.
- Prospects for new sales opportunities via outbound calling and emailing.
- Provides product pricing by consulting with estimation/procurement departments, vendor price lists & multipliers.
- Procures and maintains inventory levels necessary to fulfil project requirements.
- Works at the sales counter to serve in-store customers as assigned. Contributes to add-on sales by maintaining a high level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not available.
- Performs estimating, take-off, and proposal duties as necessary.
- Outlines the tasks involved in the project and delegates accordingly.
- Conducts cost analysis, estimating expected costs for the project.
- Prepares and implements a budget based on estimates.
- Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk (including termination of the project if appropriate).
- Addresses questions, concerns, and/or complaints throughout the project.
- Acts as a liaison between company, customers, and vendors.
- Communicates and collaborates with sales and marketing teams to provide training and information required to promote and sell new projects, programs, and systems.
- Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Thorough understanding of or the ability to quickly learn about the project or product being developed.
- Must be personable and able to maintain good relationships with customers, vendors, and co-workers.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Bachelor's degree in related field, which may include Industrial Distribution, Business, or Engineering, required.
- Sales/project management experience and experience in the water/wastewater industry preferred.
- Certification may be required in some areas.
- At least three years of related experience required.
- PMP, PgMP, CAPM, and/or comparable project management certifications highly desirable.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.