Location: Fremont,CA, USA
Description: Summary
We are seeking an experienced Program Manager to lead our Enterprise Supply Chain AI efforts. The successful candidate will be responsible for developing and implementing AI strategies that drive business value, improve supply chain efficiency, and enhance customer satisfaction.
Key Responsibilities:
-Execute a comprehensive AI programs for the enterprise supply chain based on our AI roadmap
-Collaborate with cross-functional teams to identify opportunities for AI adoption and process improvement
-Run clustering data analysis and insight generation for monthly CSAT reporting
-Run Weekly Scrum stand up meetings for projects development review and action tracking
-Help to articulate business problems and leverage AI for solutions to optimize supply chain operations, including but not limited to customer support, telecommunication, inventory management, and logistics. Develop and manage business requirements and design docs for AI projects
-Work with DevOp engineers and AI researchers to preprocessing data that helps develop and deploy machine learning models and algorithms
-Maintain key program progress and performance using GSD project management tool for AI team
-Foster a culture of innovation and continuous improvement within the organization
Requirements:
-Bachelor's degree in Computer Science, Engineering or related disciplines
-3+ years of experience in program management, supply chain management, or a related field
-Experience with supply chain management systems and processes
-Excellent communication, collaboration, and project management skills
-Ability to work in a fast-paced environment and adapt to changing priorities
-Experiences with tabular data processing and analysis. Familiar with tools like SQL, excel, and google sheet.
Nice to Have:
-Experience with popular AI products like ChatGPT, Claude, LLAMA based services. High level understanding of supervised/unsupervised machine learning.
-Experience with projects utilizing major cloud service providers such as AWS, Azure, or google cloud.
-Familiarity with data visualization or data analytic tools such as STATA, SAS, SPSS, or Tableau
-Certification in project management, such as PMP or Agile
-Good understanding of AI technologies, including machine learning, deep learning, and natural language processing
Top 3 must-have HARD skills:
Good to have skills: