Location: Middleton,WI, USA
ETC is looking for a Rigging Rockstar to join the Professional Services group as a new Project Manager in Middleton, WI! If you love ETC rigging products and want to be more involved on the front end of things, this is a perfect opportunity! A Project Manager will be responsible with the implementation of custom projects, updating project schedules, and working with other departments on getting the project rolled out.
Our ideal candidate will have an Bachelors Degree or comparable job experience, some background knowledge on rigging systems and their functions, strong communication and organizational skills, and ability to work under pressure.
If this position is of interest to you, please apply today at www.etcconnect.com/careers. If you have any questions about this position or the recruitment process, please contact Ge Xiong at 608.###.#### or via email to ...@etcconnect.com.We look forward to hearing from you!
Representative Responsibilities:
Implements the design of a custom project layout
Addresses requests for information from dealers, consultants, engineers, electricians, representatives and end users in a timely and professional manner
Reviews quotations, sales order and purchase orders and addresses any discrepancies in a timely fashion
Confirms system requirements
Ensures drawings are consistent and accurate
Submits drawings to customers by or on due date
Reviews submittal drawings/check printing
Manages the projects progress to ensure the scheduled ship date is met
Provides accurate project status to customers as soon as changes occur
Submits shop drawings to Systems Engineering for review
Releases project to manufacturing
Updates project schedules to ensure they are accurate and current
Communicates custom aspects with custom expediter
Meets promised ship dates and specifications
Ensures quality customer support for each project
Communicates projects schedule and ensures it is agreed-upon by external personnel (rep/dealer/consultant/customer/contractor)
Ensures product shipped meets customers expectations
Ensures product meets customer requirements
Reviews shipping paperwork for accuracy
Supports system energization
Ensures all equipment is on site and missing equipment is expedited if necessary
Provides support to on-site technicians
Assists other Project Managers when needed
Acts as a resource for other departments
Assists in the training of department personnel
Other duties as assigned
Completes special projects and requests in a timely and positive fashion
Minimum Qualifications:
Bachelors degree, or 8 years of comparable business experience in increasingly responsible positions
1-3 years of appropriate theatre industry experience or architectural experience
All levels of previous job-related experience will be considered
Practicable experience in technical theatre, architectural and/or construction
Knowledge of electronics and/or electrical theories or practices
Excellent communication, organizational, and interpersonal skills
Strong motivation and leadership skills
Microsoft Office/PC skills
Able to work well under pressure and defuse volatile situations
AutoCad/DraftSight, Bluebeam and/or Adobe Acrobat experience preferred
Communication
Ability to communicate effectively through various mediums, phone, Teams, email, etc.
Responsiveness to customers' needs
Time Management
Ability to prioritize tasks to meet deadlines
Critical Thinking
Ability to evaluate a customer situation and think through best path forward
Situational Awareness to recognize different customer types and needs
Project Scope and Load
Ability to handle medium to large projects, that include complete systems, energizations, etc.
Ability to handle projects over various customer types and system types
Product Knowledge
Basic knowledge of how systems go together and what is needed to create a working system.
Understanding of processes for the design and manufacture of custom product