Location: New York,NY, USA
NO H1S OR 3RD PARTIES.
ONSITE 3 DAYS A WEEK IN DOWNTOWN MANHATTAN.
Position Overview: The Implementation Lead for the Insurance Workbench will be responsible for managing the end-to-end implementation of a workflow tool designed to support Underwriting processes across the Americas Business Unit. This role requires a blend of technical/agile acumen, project management skills, and stakeholder engagement to ensure the tool is effectively integrated into our business processes and adopted by users.
Key Responsibilities:Project Management: Lead the implementation project from initiation through to completion, ensuring timelines are actively managed, success criteria are met and resources are allocated appropriately. Stakeholder Engagement: Work closely with cross-functional teams, including IT, operations, and business units, to gather requirements, provide updates, and manage expectations. Tool Customization: Collaborate with vendors and internal technical teams to identify enhancements to the workflow tool to meet specific business needs. Training & Support: Develop and execute a training plan for end-users to ensure smooth adoption. Provide ongoing support and troubleshoot issues as they arise. Change Management: Develop and implement a change management plan to drive user adoption and minimize resistance.Testing & Quality Assurance: Conduct thorough testing of the tool s functionalities before launch, identifying and addressing any bugs or issues. Reporting & Analytics: Set up reporting mechanisms to track project progress, tool usage, and performance metrics, providing insights to senior management. Continuous Improvement: Post-implementation, monitor the tool s effectiveness and identify opportunities for further enhancements and optimizations.#PRITechJobs
Project/Program Manager, Insurance Workbench Implementation