Location: Boston,MA, USA
The LifeCourse Health Unit (The LCU) operates out of the Boston Public Health Commission and is the City of Boston's Community Violence Intervention LifeCourse Health Unit (The LCU), functioning in collaboration with the Mayor's Office of Community Safety. The LifeCourse Health Unit (The LCU) and the Mayor's Office of Community Safety, are the primary components of the comprehensive blend of Public Health and Public Safety approaches, tasked with City-wide firearm related violence reduction efforts. The program offers case management and supportive services to individuals in the city and those who are either court involved, returning citizens, recovering from violent injury, and/or at high risk of group based/gang or firearm violence. Additional partners of the LifeCourse Health Unit (The LCU) are Community Based Organizations (contracted and non-contracted), Boston Medical Center, the Boston Police Department's Office of Research and Engagement, the Boston Regional Intelligence Center (BRIC), the Commonwealth of Massachusetts Executive Office of Health and Human Services, Massachusetts Department of Correction, Suffolk County House of Correction, Department of Youth Services, among others. The roles and responsibilities of this position include facilitating and assuring that the LifeCourse Health Unit (The LCU) functions as a meaningful and impactful partner in the City of Boston's Community Violence Intervention and reduction efforts. DUTIES: Conduct neighborhood and institution outreach (including Department of Youth Services and Offices of Probation) to identify and connect with youth and their families in need of services as it relates to the implementation of Promoting Potential Boston (P2 Boston). Work as part of a team of case managers across the spectrum of programs under the LifeCourse Health Unit (The LCU). Work as part of a team of case managers along with other Local, State and Community Based Organizations and partners to developmentally support clients who are in the community as well as those that are re-entering from custody. Support clients to prioritize short- and longterm needs. Providing client centered holistic , case management services which includes intake, needs assessments, development of Individualized Service Plans (ISP), case conferencing, provide information and referrals for individuals in need of services such as employment, education, behavioral health, housing, health, and other relevant stabilizing efforts that benefit the client. Assure timely and accurate documentation of all case management services. Work independently and alongside a team of case managers to manage an individual caseload utilizing a strength based approach. Screen potential clients for appropriate services. Collaborate with community partners to aid in the continuity of care for service users. Provide non-judgmental support, crisis intervention, conflict resolution, referral, and advocacy. Maintain client confidentiality and anonymity where appropriate. Maintain a confidential client database, including collection and recording of accurate information. Conducting follow-up with youth and their families. Attend developmental appointments with clients. Attend court appearances with clients. Attend training relevant to the position. Attend meetings as required by the grant initiative. Other related duties as assigned.Position Requirements (Education, Experience, Knowledge, Skills, Abilities, Work Demands) High School Diploma or GED required. BA/BS preferred but may be substituted by substantial related education and work experience. 2-3 years' experience working with at-risk youth and/or persons with histories of firearm activity (preferred). Minimum 2 years program experience in community outreach/social service/case management/education activities. Strong conflict resolution skills. Knowledge of Boston neighborhoods and the ability to closely interact with proven risk and high-risk individuals to diffuse conflicts within specific areas. Strong working knowledge of community resources and social services in Boston Demonstrated understanding of family systems and youth development approaches. Demonstrated ability to be punctual, organized, and able to follow through on assignments. Ability to work under pressure and in crisis situations. Excellent written and oral communication and interpersonal skills. Ability to work individually as well as in a team environment. Ability to follow direction, provide/receive feedback, and engage in pro-active problem solving. Computer literacy and experience using MS Office preferred. Valid Massachusetts driver's license preferred.