Allstate Northern Ireland Limited
Location: all cities,PA, USA
Date: 2024-12-12T08:29:00Z
Job Description:
Property Adjuster - Field Estimating - Bucks County, PAProperty Adjuster - Field Estimating - Bucks County, PAJob DescriptionA day in the life of a Field Property Adjuster, and what it takes to do the job!As a Field Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be particularly focused on water losses, ensuring our customers receive the highest level of support and resolution for these specific claims.Responsibilities:The Customer Service Expert - you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim.The Investigator - you'll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.The Effective Communicator - you'll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.The Negotiator - You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants.The Problem Solver - you'll utilize multiple tools to get the job done in a fast-paced environment.The Recorder - you'll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system.Preferred Qualifications:Previous experience as an outside adjuster is highly desired.Proficiency in using Xactimate and other relevant software for estimating preferred.Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.Excellent communication and interpersonal skills to provide exceptional customer service.Ability to travel to customers' homes and handle virtual claims countrywide effectively.Detail-oriented and organized, with a focus on delivering high-quality work.Residency within the posted location is mandatory for this role.Willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on either a one to two-story roof.Valid driver's license and willingness to travel as part of the job requirements.Training:The training program is designed to help you build a claims foundation and understand the systems and processes in your day to day work.Ongoing training opportunities for continuous improvement happen regularly on the job.Notice of Licensing Requirement:As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.Sign On Bonus:You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.Company Car:Based on our Company Car Guidelines, this role may qualify for a company car.Allstate Benefits:Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more.Skills:Active Listening, Communication, Critical Thinking, Customer Centricity, Customer Service, Digital Literacy, Empathy, Inclusive Leadership, Learning Agility, Multitasking, Results-Oriented, Time Management, Working Independently, XactimateCompensation: Compensation offered for this role is $50,400.00 - 88,987.50 annually and is based on experience and qualifications.The candidate(s) offered this position will be required to submit to a background investigation.Joining our team isn't just a job â it's an opportunity.Allstate generally does not sponsor individuals for employment-based visas for this position.#J-18808-Ljbffr
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