Location: Baltimore,MD, USA
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
* Maintain regular contact with maintenance staff to ensure all elements of the property are clean and all needs are attended
* Assist in Management Audits
* Maintain and update employee, client, and customer contract data bases
* Organize, compile, and prepare reports for distribution
* Maintain an organized conference room reservations system
* Organize department lunches, meetings, events and business travel
* Set the standard for compliance with JLL policies, procedures established for the property specifically as well as the firm
* Enforce compliance with insurance requirements among tenants
* Establish the new tenant welcome and orientation program
* Develop, revise, coordinate implementation of property manual within portfolio
* Responsible for maintaining the day-to-day relationships with tenant contacts
* Prepare tenant memos and all communications as directed be manager
* Open management office for business daily at 8:30am
* Liaison between tenants and all building staff/team members
* Responsible for SharePoint management and document loading
* Follow up on all tenant requests to ensure completed to satisfaction
* Coordinate tenant meetings and schedule lunch for tenants and managers
* Coordinate all arrangements and notifications, acquire proper authorizations, and collect COI
* {certificates of insurance} as necessary
* Prepare monthly tenant newsletter, daily security and janitorial reporting
* Maintain daily tenant, employee and contractor's contact
* Ensure all tenant needs - special needs are worked through effectively
Assist the team with updating and implementing new property on-boarding
* Review tenant services requests daily and note completion
* Ensure 100% completion rate of satisfaction surveys
* Ensure all tenant contact information is accurate and completed in all building systems
* Ensure that Best Practices and Core Charters are implemented at the property
* Provide copies of utility invoices or information to Energy Star monthly
* Coordinate access for vendors
* Distribute documents to Lease Administration
* Scheduling use of materials to be moved into or out of property
* Construction Projects/Contractor Relations
* Update all assigned sections of the property's 4-Sight website
* Work with Manager and engineering staff to plan an annual safety warden meeting
* Draft contracts as requested by managers within 24-48 hours of the request
* Enter work orders into 360 for maintenance requests
* Prepare and lead Quarterly tabletop discussions with Team Member
* Collect HVAC PM Service contracts from Tenant's in accordance with the Lease Agreement on an annual basis
* Any and all other duties and tasks assigned
* Strong organizational skills
* Strong ability to self-start and multi-task
* Provide constructive and value add solutions to issues
* Ability to work effectively individually or as part of a team
* Ability to type minimum 65 wpm with 90% accuracy
* Proficient in Microsoft Office/Suite
* Capable of developing proficiency in Yardi and other PM standard software
* Strong attention to detail
* Ability to adapt to consistent change
Estimated total compensation for this position:
60,000.00 - 65,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site -Baltimore, MD
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
* 401(k) plan with matching company contributions
* Comprehensive Medical, Dental & Vision Care
* Paid parental leave at 100% of salary
* Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.