Job DetailsLevel Experienced Job Location Las Vegas - Las Vegas, NV Position Type Full-Time Job Category Admin - Clerical Description Kite Realty Group Trust (NYSE: KRG) is a real estate investment trust (REIT) headquartered in Indianapolis, IN and one of the largest publicly traded owners and operators of open-air shopping centers and mixed-use assets. Publicly listed since 2004, KRG has nearly 60 years of experience in developing, constructing and operating real estate. We currently have an exciting opportunity for an Administrative Coordinator to support our property management team in the west region. This will include: answering and returning phone calls; responding to emails; drafting memos, letters, or reports; scheduling appointments; and providing other as-needed administrative support to the assigned office(s) and property management team. Additional responsibilities will include but not be limited to the following:
- Answer and respond to telephone calls in a professional, businesslike manner focusing on strong customer and tenant service results.
- Communicate via email with tenants, vendors, shoppers, and co-workers in a timely and responsive manner.
- Call tenants to collect sales reporting information.
- Preparation and mailing of Tenant Coordination/Property Management handoff letters.
- Draft memos, letters, reports, service contracts and other documents for review by Property Management.
- Research leases and lease language as it relates to tenant lease violations.
- Update, maintain tenant/vendor contact information in Salesforce.com database.
- Assist in completing property service questionnaires surveys and management agreements; amend and file for each property on an annual/semi-annual basis.
- Department support:
- Type, compile, record, track, approve, file various documents coming through the tenants, property managers, vendors and/or other departments.
- Complete expense reports.
- Company support: assist with main phone line coverage rotation
- Send out closing notices and update the tracking sheet.
- Manage the Alarm and Emergency Contact List spreadsheet.
- Manage the utilities spreadsheet.
- Update Tenant Handbooks, producing Property Management contact page for the Tenant Coordination Manual (New Tenant Handbook).
- Service Agreements: Type, process, record and file Vendor service agreements, including Certificates of Insurance. Process any additional correspondence - termination letters, invoices, etc. Update and maintain the accounting/auditing spreadsheet that tracks all of our agreements.
- Tenant Maintenance:
- Type, process & file letters to tenants requesting lease required space/sign maintenance.
- Manage Tenant Satisfaction Surveys
- Sales Force Contacts: Update/maintain tenant/vendor contact information.
- Assist in tracking Ancillary Income paperwork.
- Adhoc projects as assigned by manager.
Qualifications
- Bachelor's degree (B.A./B.S.) from a four-year college or university preferable; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Requires previous multi-person support experience along with high level office management skills.
- Working experience in the basic computer skills with an advanced knowledge of Excel.
- Requires experience in customer (tenant & vendors) communication & correspondence. Previous experience working in commercial real estate strongly desired.