Property Manager
: Job Details :

Join HANDS Inc. Making Cities Just and Beautiful

Are you passionate about creating vibrant, inclusive communities? HANDS Inc. is dedicated to transforming Orange and neighboring cities into healthy, robust neighborhoods where all residents can thrive. Since 1986, weve been empowering residents to create places of choicewhere families flourish and businesses prosper. We are looking to add a Property Manager to our team and hope it is you!

Our Mission and Visi

onOur vision is to build neighborhoods that offer security, opportunity, and access to civic, cultural, and natural resources for low and moderate-income families. HANDS is on a mission to empower residents to shape their communities, ensuring they have the same economic, educational, and cultural opportunities as those in more affluent area

s. Our Dynamic Appro

achHANDS focuses on developing affordable housing and commercial spaces, revitalizing key properties, and fostering resident leadership. Our innovative initiatives encourage community ownership of the revitalization process, and our asset-based programming aims to increase the financial resources of homeowners, small business owners, and families in Orange public schoo

ls. We envision a future where empowered stakeholders lead the way in building a 21st-century urban villagea truly just and beautiful city. HANDS is a proud nonprofit and a chartered affiliate of NeighborWorks America. Join us in making a lasting impact in the heart of New Jersey. Together, we can build communities that provide security and opportunity for

all. WHO WILL BE SUCCESSFUL: The people who thrive on our team are passionate, visionary, curious, creative, open-minded, flexible, self-directed, and willing to learn from mistakes. They are also results-driven, detail-oriented, and responsible. Strong written and verbal communication skills; ability to represent HANDS in a professional and personable manner and build relationships with a wide range of people; and ability to use both head and heart methods of persua

sion. HANDS portfolio is diverse, small, and growing: 65 affordable units (46 commercial and 19 residential) and is developing mixed use, 1-3 family homes and rehabs. As Property Manager, this person directly provides full management of the portfolio. This position reports to the CEO and interacts with senior staff to integrate this line of business with the organization and to expa

nd it. Essential

• Duties Create, refine, and implement property management operational policies and proce
• dures. Visit sites on a regular basis to establish and ensure physical stan
• dards. Policies and procedures with a particular focus on resident retention pr
• acticesImplement best industry practices for operating procedures s
• uch as:rent col
• lectionev
• ictionsproperty management acc
• ountingbudget mon
• itoringmain
• tenanceunit turnover pr
• otocolspur
• chasingManage relationships and prepare for inspections with/by all municipalities, regulatory agencies, lenders and investors. Review responses to findings or citations and ensure they are complete and submitted to the agencies o
• n time.Compliance monitoring and reporting as needed for affordable housing
• units. Oversee the preparation and timely implementation of preventive maintenance programs, identify capital needs, and monitor preparation for physical inspe
• ctions.As portfolio grows, oversee the hiring, training, evaluation of new
• staff.Ensure that each property has a management and marketing plan tailored to any unique characteristics of the property that will guide site staff in the marketing, leasing, management, and maintenance of the pr
• operty.Represent HANDS on property management matters in meetings with tenant advocates, governmental agencies, funders, and other stakeh
• olders.Manage annual tenant satisfaction
• survey.Successful management of ve

ndors. Property Ma

nagementLeasing & Coll

• ections Implement marketing and outreach plans for all residential and follow fair housing laws including reasonable accommodation procedures and
• policy.Show and lease units and handle all telephone in
• quiries.Work with brokers to ensure timely leasing of commercia
• l units.Monitor all lease provisions for charge backs and e
• xpenses.Ensure that lease provisions are consistently enforced. Enforce late payment and nonpayment policies and lease vio
• lations.Execute and monitor rent collections procedures for tenants and review collections results with senior staff
• monthly.Oversee commercial lease improvements as neg
• otiated.Must approve tenant improvements (comm
• ercial).Must obtain sign-off on the move-in checklist (reside

ntial). Budget Ma

• nagementCreate annual site budgets and submit complete budget to the CEO/CFO for approval in a timely
• manner.Approve all rent changes, write-offs, and reimbur
• sements.Perform monthly financial reviews with senior staff to ensure compliance with budget and explain va
• riances.Review long term capital plans for properties as
• needed.Prepare and present monthly status reports of key property performance indicators (occupancy, budget-to-actual performance, average days vacant, rental collection rates, etc.) to leadershi

p team. Mai

• ntenanceRegular monthly inspection of pro
• perties.Unit inspection at least twice per year and at tu
• rnovers.Maintain an approved list of appropriately insured
• vendors.Schedule regular cleaning and preventative main
• tenance.Respond to all emergency calls, available 24/7 rotating s
• chedule.Manage all work orders and maintenance r
• equests.Arrange access to properties for vendors, utilities as
• needed.Manage keys and security for all pro
• perties.Completion of inspection forms with tenant sign-off (resid

ential). Relevant Education and Experience R

equired: ? Minimum 4-5 years property management experience in increasingly responsible affordable rental housing po

sitions. ? Experience in commercia

l leasing ? Strong knowledge of local and federal Fair Hous

ing laws. ? Bachelors degree in management/finance or equivalent industry ex

perience. ? Strong interpersonal, written, and verbal communicatio

n skills. ? Proficiency in Microsoft Office, and related industry

software. ? Excellent leadership, team building skills and negotiation

skills. ? Valid Drivers License and auto insurance in good

standing ? Physical mobility and condition to walk properties, climb stairs and sh

ow units. ? Ability to lift up to

20 lbs. ? Demonstrated experience in effective communication with residents, staff, supervisors, vend

ors, etc. Relevant Education and Experien

• ce DesiredKnowledge of the HOME, Section 42 Low-Income Housing Tax Credit program, various HUD- assisted and other similar affordable housing
• programs.Knowledge of housing development and
• financing.Experience in community de
• velopment.Knowledge of Spanish d
• esirable. Knowledge of commercia
• l leasing.Review and placement of i
• nsurance. Knowledge of energy efficiency and green

practices. The Property Manager role will be hybrid [3-4 days in office], based out of the main office in Orange, NJ. The salary for this role range for this role is 65 85k with a competitive benefi

ts package. HANDS, INC. has exclusively retained Impact Search Advisors by Nonprofit HR to assist in the recruitment efforts for its next Project Manager. Interested candidates should submit a complete application, resume, and cover letter for consideration. Your cover letter must address your experience and qualifications as aligned with the organization's needs and your specific interest in HANDS, INC. Interested individuals are encouraged to apply i

mmediately. Please visit: for more information about the organization. For further details about this opportunity, contact Sophia LaFontant, Consultant, Search, at slafontant@non

profithr.com.