Job DetailsJob Location 217 WYCKOFF AVENUE - BROOKLYN, NY Position Type Full Time Salary Range $70,000.00 - $80,000.00 Salary/year Travel Percentage None Job Shift Day Shift Job Category Nonprofit - Social Services Job DescriptionOrganizational Overview: RiseBoro Community Partnership is a comprehensive agency that serves underserved communities in New York City. Since its inception in 1973, RiseBoro has collaborated with community leaders, government agencies, and private investors to address housing, health, and service needs. Their programs span various areas, including housing, senior services, health care, youth development, education, empowerment, community development, arts programming, skills training, homelessness prevention, and access to healthy foods. Here are some highlights: Youth Center: RiseBoro converted 30,000 square feet of vacant land into a youth center, providing local youth and their families with opportunities for skill development, mentorship, and growth. Senior Services: RiseBoro was designated the first Innovative Senior Center in Brooklyn by the NYC Department for the Aging. Their extensive programming includes health management, physical exercise, and nutritional programs, collaborating with local hospitals and universities. Affordable Housing: RiseBoro is involved in affordable housing projects, such as the Hunters Point venture, which includes 1,100 apartments and retail/community space. 80% of the units are permanently affordable or earmarked for seniors. RiseBoro's mission is to empower communities to thrive, regardless of the odds. They work toward a city where zip codes don't determine health outcomes, housing stability, or economic power. If you're interested, consider becoming part of the RiseBoro community. Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate's experience in the exact or comparable position and additional preferred qualifications will be considered. Purpose of Position:The Property Manager is a member of the management team that will manage approximately 280 residential units encompassing LIHTC units, Older Adult Housing/Assisted living facilities and scattered-site residential and retail properties. RiseBoro Property Managers are responsible for the overall maintenance and operation of residential properties and act as a liaison between RiseBoro and tenants. Schedule: Fulltime Salary Range: $70,000 - $80,000 Roles, Responsibilities and Essential Duties: Tenant Engagement
- Establish consistent high-quality customer service with tenants across the portfolio; engage in professional dialogue with tenants to resolve their questions and concerns in a timely manner;
- Maintain consistent, open communication with tenants pursuant to the Communications Policy; ensures tenants know how to reach appropriate staff, and ensures all appropriate communications to tenants and staff are posted in buildings as needed, including during emergencies and service disruptions.
- Ensure timely completion of annual recertifications
- Refer tenants for RiseBoro supportive services or benefit entitlement support upon request
- Maintain tenant files
- Coordinate with Leasing Manager to ensure timely completion and collection of lease renewals
- Follow up with tenants on arrears 30 days past due by phone and letter; cooperates with Legal and Collections Department on other collections activities.
Building Operations
- Ensure that buildings are operating within budget
- Approve invoices of less than $1000.00
- In older-adult buildings, collect rent payments.
- Assign work to maintenance staff as needed, in cooperation with Building Maintenance Supervisors
- Oversee turnover process to ensure vacant units are ready for occupancy within 30 days of vacancy
- Perform move in and move out walk-through apartment inspections with tenants
- Coordinate with maintenance staff to ensure all code violations and other repair concerns at properties are cleared
- Review and submit Purchase Orders for any supplies or equipment needed in the building
- Identify tenancy issues that may require legal referral and coordinate with the Legal Department
- Maintain communication with management and compliance team during operational emergencies
- On occasion, be available to address emergencies that arise in their building outside of typical business hours
- Other duties as assigned
Competencies:
- Minimum of 2 years of experience in property management
- Bilingual (Spanish/English) strongly preferred
- Excellent oral and written communication and interpersonal skills, including demonstrated ability to work well with varying levels of staff members.
- Detail oriented
- Organized
- Ability to successfully manage multiple working relationships
- Affordable housing management experience preferred
- LIHTC certification required within six months of hire.
- Certified Housing Assistant Manager preferred
- Proficient with Microsoft Office Suite or related software; intermediate to advanced working knowledge in Microsoft Excel.
- Knowledge of Yardi program preferred
Education: High School Diploma Employee Benefits:
- Medical, Dental, Vision
- FSA after 60 days
- Commuter Benefits after 30 days
- 403B eligible after 30 days
- 13 Agency Holidays off
- 15 Vacation Days year 1
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. EEO/Affirmative Action Policy Statement It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.