DescriptionJob Summary: We are currently seeking a skilled and compassionate Property Manager to oversee the operations and management of an 55+ senior living apartment community. As the Property Manager, you will be responsible for creating a vibrant and inclusive living environment for our senior residents. You will oversee the day-to-day operations, ensure resident satisfaction, manage the financial performance of the property, and maintain compliance with regulations. This is a rewarding opportunity to make a positive impact on the lives of seniors while utilizing your exceptional leadership and organizational skills. Responsibilities:Resident Services:
- Foster a warm and supportive environment for independent senior residents.
- Respond promptly and professionally to resident inquiries, concerns, and requests.
- Plan and coordinate social and recreational activities to promote resident engagement and well-being.
- Maintain effective communication channels to address resident needs and provide timely updates.
Property Operations:
- Oversee the overall operations of the independent living senior community.
- Ensure compliance with established policies, procedures, and regulations.
- Conduct regular inspections to identify maintenance needs and coordinate repairs.
- Manage vendor relationships, negotiate contracts, and monitor service quality.
- Implement safety protocols and emergency preparedness plans.
Financial Management:
- Develop and manage the property's budget, monitor expenses, and maximize revenue.
- Ensure accurate and timely collection of rent payments and fees.
- Conduct regular financial analysis and reporting to support informed decision-making.
- Identify opportunities for cost savings and revenue enhancement.
- Assist with financial forecasting and planning.
Staff Management:
- Recruit, hire, train, and supervise property staff members.
- Foster a positive and collaborative work environment.
- Provide guidance, support, and ongoing professional development opportunities.
- Conduct performance evaluations and address any performance issues.
- Ensure adequate staffing levels and schedule appropriate coverage.
Compliance and Documentation:
- Ensure compliance with all applicable regulations and laws related to senior living.
- Maintain accurate and up-to-date resident records, contracts, and leases.
- Assist in preparing reports and documentation for regulatory agencies and stakeholders.
- Implement policies and procedures to maintain confidentiality and protect resident information.
Qualifications:
- Bachelor's degree in Business Administration, Property Management, or a related field (preferred).
- Previous experience in property management, preferably in the senior living industry.
- Strong knowledge of property management principles, regulations, and financial practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to build and maintain positive relationships with residents, staff, and vendors.
- Plan, coordinate, and assist with events and activities.
- Proficient in using property management software and computer systems.
- Knowledge of fair housing laws and regulations.
- Ability to prioritize tasks and manage time effectively.
- Strong leadership and team management abilities.
- Compassion, empathy, and a genuine desire to improve the lives of senior residents.