Location: Houston,TX, USA
Whitestone REIT is seeking a highly experienced Commercial Real Estate Property Manager to join the Houston Region. This rewarding role reports directly to the Director of Property Management & Maintenance and involves close collaboration with all internal departments (leasing, accounting, construction, legal, acquisitions, strategy, etc.). The successful candidate will be a market leader in exceeding customer expectations, maintaining superior internal and external communications, and striving to outperform NOI and other annual goals.
Personal Characteristics: The ideal candidate must be a highly energetic individual with a strong drive to work in a fast-paced, expanding, and well-established professional real estate firm. The candidate must be detail-oriented, and organized, possess effective communication skills, and have the ability to take initiative within this dynamic department.
Responsibilities:
* Conduct multiple property walks per week for each asset to ensure exceptional visual and operational standards.
* Quickly address issues with the property and/or tenants, understanding that tenant business success depends on exceptional locational experiences.
* Prepare annual property budgets and continually monitor the performance of each asset to budget, with the ability to strategically recommend adjustments as needed.
* Prepare and review monthly, quarterly, and annual financial reports on each asset and discuss them with the Director of Property Management & Maintenance.
* Oversee collection efforts for delinquent tenants and provide recommendations on strategic accelerations.
* Review tenant collection reports, complete collection calls, and communicate with the Director of Property Management & Maintenance and the Collections Department.
* Work with vendors to ensure timely and optimal performance of contracted services.
* Assist the acquisitions team with due diligence for property acquisitions and dispositions.
* Ensure successful onboarding of new acquisitions in coordination with the acquisitions team.
* Communicate with the in-house leasing team:
* Coordinate tenant move-ins and move-outs.
* Ensure that vacant units are in their most presentable condition.
* Relay relevant information to/from the leasing team from meetings with tenants and/or potential tenants.
Skills and Qualifications:
* Bachelor's degree required.
* 5+ years of retail property management experience.
* Exceptional customer service and communication skills.
* Thorough knowledge of building systems and facility management components.
* Proficiency in Yardi and/or other commercial real estate software.
* Highly motivated, decisive, and works with a high sense of urgency.
* Innovative thinker with the ability to think outside the box.
* Demonstrates supervisory and staff development skills.