At Trilogy Residential Management we know success happens with great people. That's why we invest in our team members to take on the expanding challenges of our industry with ease. Trilogy provides career development opportunities, ongoing training programs, competitive compensation, benefits and incentive programs! We are looking for true team-players who want to learn and advance in the industry. WHO WE ARE Trilogy Residential Management ( Company ) is the affiliated Property Management Company of Trilogy Real Estate Group, a privately held real estate investment and property management firm with a focus on multifamily apartments and commercial real estate. Since 2002, the principals of Trilogy have successfully completed over $4.0 billion in real estate transaction volume. Trilogy has a proven expertise in timing real estate cycles and sourcing and managing outstanding real estate investments in major markets around the United States. For additional information please visit www.trilogyreg.com. JOB SUMMARY The Property Support Specialist performs four critical functions: (1) Distressed Property Assistance, (2) Understaffed Property Coverage, (3) Property Acquisitions Assistance and (4) Graphic and Marketing Collateral Needs of the Company. This position is a remote role that may require some travel and will be utilized across the entire portfolio. KEY RESPONSIBILITIES
- Distressed Property Assistance
- Perform onsite property audit to identify deficiencies and, in conjunction with the VP of Property Operations and Regional Property Manager, create a plan to resolve.
- Assist in leasing, marketing and outreach efforts.
- Train onsite team.
- Assist in redeploying company policies, procedures and best practices that may not have been followed previously.
- Understaffed Property Assistance/Coverage
- Fill in for key office positions that are open when sites are in need of additional assistance or coverage. Work can range from Leasing Professional tasks to Community Manager tasks.
- Property Acquisition Assistance
- Perform lease file audits.
- Assist with contract organization and collection.
- Organize community at time of acquisition.
- Train onsite team.
- Assist with day-to-day operations until team is fully onboarded.
- Training
- In conjunction with the Education and Development Manager, assist with the ongoing training with the teams.
- Host quarterly leasing training in rotation locations.
- Analyze and research properties categorized in yellow and red to determine areas for improvement; leasing, marketing, follow-up, leadership, financial, etc.
- Perform onsite audits and train teams to correct identified deficiencies.
- Supporting the employee on an on-going basis on any needs or questions they might have as they learn operations/sales.
- Other duties as assigned.
JOB REQUIREMENTS *** Licensed Realtors or Brokers: It is against company policy to practice while employed by Trilogy. Active licenses must be placed on hold and not used if employed by Trilogy. ***
- Minimum of 1-2 years of experience as a Community Manger.
- Demonstrated ability to perform all onsite office roles.
- CPM or CAM preferred.
- Proficient with YARDI, RentCafe, CRM, Power Point, Video Editing Software and Adobe Creative Suite.
- Must have a thorough understanding of Company policies, procedures and best practices.
- Ability to train, develop, lead and mentor.
- Thorough understanding of financials and budget writing.
- Superior written and verbal communication skills.
- Demonstrated leadership and strategic thinking skills.
- Proven self-starter.
- Extremely computer literate with a knack for technology.
- Significant travel required.
Salary: $60,000-$70,000 Various benefits are available: Continuous training, paid holidays, paid time off, 401k, housing discount and medical benefits. Background checks will be performed on all qualified applicants. Equal opportunity employer. Trilogy Residential Management, LLC is an Equal Opportunity Employer committed to excellence through diversity. Employment offers are made on the basis of qualifications, and without regard to race, sex, religion, national or ethnic origin, disability, age, veteran status, or sexual orientation.