Job DescriptionThe Provider Relations Coordinator is the liaison between Saint Francis and the subcontractors/providers of service to clients. Contracts with identified providers.
- Consultant to subcontracting caregivers.
- Participates in Care Center Administration, with afterhours rotation.
- Primary liaison with sub-contractors
- Ensures monthly reporting is complete.
- Responds to complaints by consumers concerning subcontractors/providers.
- Reviews client information in subcontractor files and assures compliance standards are met.
- Completes site visits with subcontractors to ensure that clients receive the best possible services when in an out of home placement.
- Works closely with Saint Francis legal department to ensure contracts are sent out to subcontractors/providers.
- Contracts with identified providers.
- Provides orientation and training sessions with providers concerning policy and procedures.
- Liaisons between subcontractors/providers and Saint Francis Reintegration programs.
- Offers troubleshooting, feedback, and communicates all new policies and procedures to subcontractors/providers.
- Reviews annually all licensing and reports to the Department of Health and Environment to ensure license is in good standing for all subcontractors.
- Provides supervision in cooperation with the Mental Health Clinical Reviewer to ensure the timely completion of both day care and mental health responsibilities.
- Works closely with Community Outreach personnel.
- Provides backup administrative support to maintain the high functioning of the program.
- Provides supervision for Placement Coordinators.
- Maintains contact sheets for placement coordinators.
- Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms.
- Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
- Ensures clients' rights are protected.
- Is knowledgeable of and follows all safety procedures
Requirements
- Bachelors' degree in Human Services field with three years of child welfare experience.
- Three years child welfare direct service experience.
- Must be 21 years of age.
- Must pass a drug screen, MVR, Criminal History and DFPS History Check, Centralized Background Check Unit Texas Health and Human Services Eligibility and any background checks deemed to be necessary.
- FBI Fingerprint Check
- Lifting requirement of 30 - 50 lbs.
- Must have a valid driver's license, acceptable driving record and reliable transportation.