Job Title: Provider Relationship Specialist
Location: Idaho Falls, Idaho
Job Type: Full-Time
Salary Range: $53,000 - $58,000
Who Are We?
Infusion Specialists is a physician-operated outpatient center in Idaho Falls, dedicated to improving patient access to life-saving infusion and injectable therapies. We partner with local health systems and providers to deliver high-quality, personalized care that prioritizes patient well-being.
Who Are You?
You are a driven, relationship-focused professional with an entrepreneurial mindset. You excel at building strategic partnerships within the healthcare community and fostering trust with physicians, referral coordinators, and other healthcare providers. You're passionate about enhancing patient care while driving business growth and have a deep understanding of the infusion therapy landscape.
Position Summary
As the Provider Relationship Manager for Infusion Specialists, you will play a pivotal role in strengthening our relationships with local healthcare providers, increasing patient referrals, and supporting our mission to deliver exceptional infusion services.
Key Responsibilities:
- Conduct market research to identify growth opportunities and stay ahead of industry trends.
- Develop and implement strategic sales plans to expand patient referrals within the assigned territory.
- Build and nurture relationships with healthcare professionals, including physicians, referral coordinators, office managers, and nursing staff.
- Increase new patient encounters by identifying referral sources and attending community events.
- Provide educational presentations and in-services to healthcare providers to promote Infusion Specialists' services and address inquiries.
- Collaborate with Infusion Specialists' staff and operations team to ensure seamless onboarding and a positive patient experience.
- Serve as a resource and problem-solver for both referring providers and internal teams.
- Maintain accurate and timely reports using CRM and other management tools.
- Advocate for patient needs while ensuring compliance with industry regulations and best practices.
- Organize and participate in local events to increase brand awareness and engagement.
Education and Qualifications
- Bachelor's degree in business, healthcare administration, or a related field (advanced degree preferred).
- Proven experience in healthcare business development, sales, or relationship management.
- Strong understanding of the infusion therapy landscape.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to build and maintain strong professional relationships.
- Strategic thinker with a proactive, solution-oriented approach.
- Highly organized with strong time management skills.
- Proficient in Microsoft Office and CRM software.
- Determined, self-motivated, and committed to excellence.
Why Join Us?
At Infusion Specialists, we're dedicated to delivering exceptional care and improving health outcomes in our community. By joining our team, you'll have the opportunity to make a meaningful impact, ensuring patients have access to the therapies they need. We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth in a supportive work environment.