Provider Scheduling Coordinator
: Job Details :

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Full Time ClericalRural Central Office, Centreville, AL, US6 days agoRequisition ID: 1496Background:Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, Chilton, and Wilcox counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.ResponsibilitiesThe Provider Scheduling Coordinator is responsible for daily management and compliance of provider schedules.Establishing master schedules, auditing, reporting, and communicating to downstream stakeholders to ensure proper scheduling and utilization of providers.Aligning schedules within the CMC practice and with hospital organizations where the providers are credentialed.Creating master schedules for CMC providers, including daily schedule, call rotation, hospital coverage, procedural assignments, ambulatory coverage.Auditing schedules to ensure appropriate provider coverage at all hospital, procedural (including testing), and practice locations.Implementing and communicating schedule changes as necessary.Confirming with operational leaders about changes made to ensure necessary operational support.Ensuring provider schedules align with stakeholder entities (ED, procedural/testing departments and hospitals).Consulting with other scheduling coordinators to ensure accuracy and appropriate awareness.Reassigning providers based on unexpected changes.Working with stakeholders to modify schedules and communicate changes to all affected parties, including peer hospital groups.Compiling and reporting data on current schedules and proposed schedule changes.Producing reports that depict clinic operations.Using data to substantiate changes or modifications.Confirming with leadership changes or modifications made.Participating with clinic leadership in provider schedule design; creating staffing rules and templates for each provider.Serving as subject matter expert (SME) on various committees and task forces.Providing knowledgeable insights on CMC manpower allocation for physician services.Maintaining the provider directory and provider assignments that transcribe to the master scheduling process.Modifying assignments when necessary.Serving as a liaison between CMC clinics and IT department regarding scheduling-related systems requests.Ensuring EMR (Athena) is aligned with scheduling templates (system name).Troubleshooting defects in EMR, working with IT Team on a resolution.Maintaining in-depth knowledge of template build options to promote clinic flow efficiency and maximize patient throughput.Communicating with providers and clinic team members on template changes and availability.Meeting with new providers and onboarding them to the scheduling/assignment process.Confirming credentialing is completed for all new providers prior to activating provider schedules and assignments.Redirecting providers to physician leadership when there are concerns with assignments or schedules.Completing all other duties as assigned.QualificationsEducational Requirements:Bachelor's Degree in Business Management, Supply Chain or Logistics Management or other related field. Relevant work experience may be substituted for educational requirement.Minimum Experience:Applicants to this position must have a minimum of three years of experience in a medical office setting with experience with provider scheduling.Job Specific and Unique Knowledge, Skills and Abilities:Exceptional organizational skills, particularly in the areas of planning, coordinating, communicating.Demonstrates good judgment and maturity, working collaboratively with team members and providers.Demonstrates proficiency in Google Suite applications.Extensive knowledge of provider visit types, sequencing, and cadence.Excellent written, verbal, and listening skills.Knowledgeable about physician and facility contracts to apply working knowledge to scheduling initiatives.#J-18808-Ljbffr