Location: Benton Harbor,MI, USA
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Rep you'll: Respond to customer queries in a timely and accurate way, via phone, email or chat; Identify customer needs and help customers use specific features; Analyze and report product malfunctions; Update internal CRM with information about technical issues and useful discussions with customers; Monitor customer complaints on social media and reach out to provide assistance; Inform customers about new offers or services; Follow up with customers to ensure their pool technical issues are resolved...Hiring Fast >>