Location: Plattsburgh,NY, USA
[Call Center / Customer Service / Fully Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Support Specialist you'll: Independently resolve high volumes of inbound tickets via phone, email, and chat, meeting SLAs while delivering exceptional service; Troubleshoot technical issues and provide clear, actionable solutions to customers; Conduct proactive customer outreach initiatives to minimize recurring issues and improve overall satisfaction; Communicate effectively with internal teams and customers; Escalate ambiguous issues to the appropriate teams for timely resolution...Hiring Fast >>