The primary objective of a Sales Associate is to serve customers by selling products and meeting customer needs.
Position Attributes
- Multitasking
- Work well in a team environment
- Taking initiative
- Consideration for exceptional customer service
Principal Duties & Responsibilities
- Help customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions
- Increase sales by suggesting related and additional products and services
- Resolve customer complaints by investigating problems; developing solutions; following up to ensure resolution; making recommendations to management
- Identify customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements
- Maintain knowledge of products and services by reading specification updates; attending information meetings; referring questions to supervisor
- Maintain inventory by keeping shelves stocked and items priced
- Maintain store appearance by creating a clean, orderly, and safe shopping environment
Expectations
- Maintain the stability and reputation of the store by complying with legal requirements
- Maintain quality services by adhering to policies, procedures, and standards
- Contribute to team effort by accomplishing related results as needed
Job Posted by ApplicantPro