Salary: $20.00 - $35.00 HourlyLocation : Main Campus - Smithfield, NCJob Type: Part Time StaffJob Number: PTPT-09122024Department: Academic EnrichmentDivision: Institutional EffectivenessOpening Date: 09/18/2024Closing Date: ContinuousRecruitment Range: $20.00-$35.00 HourlyDescription SummaryTo provide positive, enriching, and inspiring academic support and encouragement to students beyond the classroom experience through individual and/or group tutoring. Knowledge & Responsibilities Essential Duties and Responsibilities List of duties below. Other duties may be assigned.Though each discipline has specific tutoring needs, some basic principles apply to all: •Meet with students individually or in group sessions either through scheduled or nonscheduled appointments •Assess a student's strengths and weaknesses under guidance from the Director of Academic Enrichment •Recognize successes in the program, in students, and personally by continually striving to improve through formal and informal feedback •Require students to participate actively in sessions within the guidelines, policies, and procedures endorsed by Johnston Community College •Explain, model, and offer academic assistance related to the subject or assignment •Offer suggestions for more effective studying for or preparing assignments for the course •Assist with the planning, implementation, and presentation of workshops offered through Jaguar Tutoring •Accurately record tutoring sessions in TracCloud, ThinkingStorm, ZogoTech or other tutoring software with FTE guidelines •Assist in the process of end-of-term paperwork and compile reports by deadlines, including FTE-related documents and reports •Complete and maintain daily, weekly, and monthly-required confidential required documentation for tutorial services and FTE reports •Manage the check in process of students and scheduling of tutoring appointments •Assist in the promotion of Jaguar Tutoring services to both prospective and current students and faculty/staff •Manage the timely response of communications with students, faculty, and staff •Use resources available through Jaguar Tutoring, Jaguar Writing Portal, and the JCC Library •Complete all required forms and documentation accurately and by deadlines •Follow up with tutees as required by specific tasks and situations in a timely manner •Communicate with the Director of Academic Enrichment regarding issues, concerns, and suggestions •Attend training sessions and meetings •Arrive for appointments and scheduled hours on time and as scheduled. If unable to work, the tutor should notify the Director of Academic Enrichment ahead of time or as soon as possible after the related absence •Maintain confidentiality of all involved in the tutoring experience following FERPA guidelines •Perform and maintain focused tutoring responsibilities in an active, highly productive workplace environment that meets the needs of diverse students, faculty, and staff •Accurately record and affirm worked hours in TimeClock for each day worked •Accurately record the availability of appointments in the TracCloud software schedule each semester •Accurately record hours and availability in the MS Teams schedule spreadsheet •Perform and maintain focused tutoring responsibilities in an active, highly productive workplace environment that meets the needs of diverse students, faculty, and staff •Demonstrate a strong commitment to customer service displaying excellent interpersonal communication and problem-solving skills •Work collaboratively with colleagues and students by practicing punctuality, respect for deadlines, problem solving, and honest communication •Exercise individual initiative, independent actions, and sound judgment •Other duties assigned Supervisory Responsibilities This job has no supervisory responsibilities. Minimum & Preferred Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education MinimumBachelor's degree in a specific academic content area (Math, Science, Computer Science, Humanities, Health Sciences, and Public Safety). Education Preferred Master's degree in a specific academic content area (Math, Science, Computer Science, Humanities, Health Sciences, and Public Safety). Experience MinimumNone.Experience Preferred•Two (2) years of experience working in a postsecondary or community college setting or have past tutoring experience or a combination of these •Second language•Multiple content areas of subject knowledgeAdditional Information Computer Skills •Academic computer literacy•Comfortable switching between web browsers, software platforms, and using multiple monitors to effectively manage the high traffic volume of students •Academic mastery in the use of Microsoft Office Suite (such as formatting papers, lab reports, and excel spreadsheets) •Academic proficiency in OneDrive (able to assist others in their understanding of using this tool) •Comfort with various LMS learning management systems (BlackBoard, ALEKS, WebAssign, McGraw-Hill, Campus Labs) •Technology based problem solving •Growth mindset regarding technology •Comfort in learning new technologies in a fast-paced environment Communication Skills •Ability to read and interpret any pertinent course materials such as syllabi, course/homework instructions or any educational information that will assist in the student's learning experience •Ability to write daily reports and email correspondence •Ability to speak effectively with students or employees of the organization•Customer service mindset when interacting with students, faculty, and staff Reasoning Ability •Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and be able to explain/interpret to students •Ability to deal with problems involving several concrete variables in standardized situations Certificates, Licenses, Registrations None Physical Demands The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands and fingers. The employee is frequently required to talk and hear and is occasionally required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position does not have benefits.01 Do you have a Bachelor's degree in a specific academic content area (Math, Science, Computer Science, Humanities, Health Sciences, and Public Safety)?
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