Location: Fenton,MI, USA
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / M-F / 20 hrs-wk / Work laptop provided - As a Customer Service Rep you'll: Take back-to-back calls from the customer hotline dealing with complex situations that pertain to various types of potential fraud; Access various software, systems, and tools on a work laptop to successfully do the job; Follow documented processes and procedures to provide accurate information and unbiased advice based on call handling procedures; Multi-task while on calls to collaborate with multiple levels of support to resolve caller's concerns (Tier 2, Tier 3)...Hiring Fast >>