Location: Charlotte,NC, USA
Date Opened: Monday, December 23, 2024 12:00 AM
Close Date: Friday, January 03, 2025 12:00 AM
Department: Charlotte-Mecklenburg Police Department
Salary: $57,691.48 - $72,114.35 Commensurate with Experience
SUMMARY
The Charlotte-Mecklenburg Police Department (CMPD) Public Affairs Division is seeking a talented Social Media Specialist to enhance its online presence. The Social Media Specialist's main objective is to assist with the ongoing development and execution of a social media strategy including day-to-day operations of social media and communications initiatives across multiple social media accounts. The position will also assist with communications with internal and external constituencies to include coordinating with the appropriate offices to create effective communication, particularly in dealing with timely or crisis situations.
* Coordinate day to day social media monitoring, planning, strategy, content creation, posting and issue spotting; Monitor and report on media, social media and engagement.
* Conceive, create, execute and manage written and visual social content aligned with the department, campaign, strategy or project.
* Develop and execute social media campaigns that spotlight CMPD employees, operations and major initiatives, employing creative storytelling and digital marketing techniques.
* Provides daily insight on daily content, editorial meetings, and ideas for dissemination across communications vehicles.
* Actively serve on various projects, providing specialized social media support and expertise to enhance campaign reach and impact.
* Design and develop engaging social media graphics as required, ensuring alignment with messaging guidelines; Coordinates video and photography shooting, editing, and storyboarding on quick deadlines.
* Provide support for media relations (pitching, writing, coordinating with media, etc.) as well as senior level leadership communications daily.
* Assist with infrastructure development of key strategies, processes, workflows, protocols with regard to media relations/crisis communications.
* Prepare formal presentations and draft a variety of key correspondence to include, but not limited to, talking points, speeches, letters, memoranda, notes, and articles
* Professionally represent the CMPD to internal/external constituencies; as well as manage and coordinate internal communications between the Office of the Chief and departmental divisions and units.
* Provide ad-hoc research in support of management and advice regarding sensitive issues that rise to the level of the Office of the Chief.
* Serve as liaison with appropriate staff in the planning and execution of special events and in ensuring the Public Affairs Department is properly supported at such events.
* Manage external events where CMPD is asked to participate and/or create strategic opportunities for exposure in the community.
* Performs other duties as assigned.
Minimum Qualifications
CONDITIONS OF EMPLOYMENT
The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email ...@charlottenc.gov, call 704-###-####, or visit us in person at 700 4th St., Charlotte, NC 28202.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte's benefits.
The City of Charlotte is a drug and alcohol-free workplace.