Location: Waterbury,CT, USA
Are you a level-headed individual who excels under pressure? Do you have outstanding communication skills and a genuine desire to assist people in critical moments? If this sounds like you, consider joining our lifesaving team as a Public Safety Call Taker!
About what we do:
At Northwest Public Safety, we pride ourselves on being a state-of-the-art 9-1-1 emergency response center, dedicated to providing immediate help to those in need. Our team of committed professionals works around the clock to ensure the safety and well-being of our communities.
Since 1975, Northwest has built upon our core values of professionalism, teamwork, integrity, reliability, respect, and accountability to provide 9-1-1 communications and Dispatch services to multiple municipalities throughout CT. We are the Primary 9-1-1 answering point for nine (9) cities/towns, and we currently provide Public Safety Dispatch services to thirteen (13) EMS Agencies, eleven (11) Fire Departments, one (1) Regional ALS Fly Car System, and two (2) Law Enforcement Agencies. We also coordinate Ambulance-to-Hospital communications (CMED) to twenty-eight (28) cities and towns and six (6) area Hospitals.
About the position of Public Safety Call Taker:
As a member of our team, you will be tasked to:
Job Requirements:
Perks and Benefits:
How to apply:
Once we have received your application, your resume, skills, and experience will be evaluated by a member of our hiring team. You will then be contacted to schedule an in-person multi-phase Skills Assessment test. Successful completion of this test will qualify you for an in-person interview and further assessment of qualifications for the position.
This is a full-time, non-exempt 40-hour per week job position, working a variety of shift hours including combinations of 8, 10, and 12-hour shifts. A Collective Bargaining Agreement is in place with IAFF Local 5146. Pay commensurate with prior experience taken into consideration and as defined in Pay Steps of the collective bargaining agreement.
A comprehensive background check including pre-employment physical, drug testing, and criminal history will be conducted on potential employee candidates.
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