Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES AS A PUBLIC SAFETY OFFICER I:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
- Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
- Provide general security services for the protection of tribal members, employees, guests and tribal property.
- Document suspicious persons and/or activities on prescribed departmental forms.
- Perform gaming related standbys, carries out chip transfers, and stands security posts.
- Inspect assigned areas for security and/or safety breaches and reports any potential situations to supervisor.
- Sound alarm or call police or fire department by telephone in case of fire or presence of unauthorized persons.
- Record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.
- Regulate vehicle and pedestrian traffic at Casino to maintain orderly flow.
- Possess knowledge of Casino services and promotions and the location thereof.
- Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS)
- Present a positive image of the Casino to its guests and vendors and to assist them as required.
- Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
- Perform any other duties that may be assigned from time to time.
ESSENTIAL DUTIES AND RESPONSIBILITIES AS AN EMT:
- Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
- Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
- Determines the nature and extent of illness or injury and establishes priority for required emergency care.
- Renders immediate emergency medical care to adult, infant and child, medical and trauma patients.
- Emergency medical care may include: opening and maintaining an airway, ventilating patients, cardiopulmonary resuscitation by using automated external defibrillators, and assisting in childbirth.
- Provide pre-hospital emergency medical care of simple and multiple system trauma such as controlling hemorrhage(s), bandaging wounds, immobilizing painful, swollen and/or deformed extremities.
- Searches for medical identification emblem as a clue in providing emergency care.
- Determine whether a patient needs to be taken to an Emergency Room or a trauma center.
- Provides additional care based on assessment of the patient and medical history information.
- Assist patients with prescribed medications including sublingual nitroglycerin, epinephrine auto-injectors, and hand-held aerosol inhalers.
- Reassures patients and bystanders by working in a confident, efficient manner.
- Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
- Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
- Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
- Perform any other duties that may be assigned from time to time.
SUPERVISORY RESPONSIBILITIES:This job requires no supervisory responsibilities.EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):
- Must possess a high school diploma or equivalent.
- Stress management and situational awareness skills.
- Should possess 1-3 months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:
- Must pass periodic random drug screens
- Must pass pre-employment physical
- Must be able to pass background suitability investigation
- Must obtain a Tribal Gaming License
- Must provide proof of eligibility to work in the United States within 72 hours of employment
- Must obtain and maintain CPR First Aid Certification
- Must possess and maintain a current CA guard card
- Must possess a Baton permit
- Must possess a Pepper Spray permit
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is occasionally required to run. The employee must occasionally lift up to 75 pounds and move up to 150 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, motor vehicles, and extreme variations in temperature.
- The employee will be exposed to extreme variations in noise level in the work environment.
- The Casino is open 24 hours per day, seven (7) days a week; therefore, the employee must be flexible to work any and all shifts.
- The Casino is a gaming facility.
- The Casino is not a smoke-free environment.
- Be aware that surveillance cameras and audio equipment monitor the premises recording activity throughout the facility on a 24-hour, 7 - day per week basis.
- Must be available for emergency calls 24/7.
INDIAN PREFERENCE ACT: The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA: 1. Tribal Members 2. Other Native Americans 3. All other ethnic groupsAbout Us
Spotlight 29 Casino Since 1995, Spotlight 29 Casino has been the place where the Coachella Valley comes to play. In fact, we were all about Coachella before Coachella Fest was even a thing. Located just south of Interstate 10 at Dillon Road, Spotlight 29 boasts 1,600 of the hottest, most in-demand slots, world-class table games and blackjack, plus a variety of delicious dining options sure to satisfy any palate. And we're always finding innovative ways to enhance our guest's experience. Spotlight 29 is also home to the spectacular, 2,200 seat Spotlight Showroom, which has featured such headliners as Bruno Mars, Mark Anthony, Pitbull, Dave Chapelle, Joe Walsh, Marlon Wayans, Montgomery Gentry, Paquita la del Barrio and more. Spotlight 29 Casino is a venture of the Twenty-Nine Palms Band of Mission Indians. We are committed to providing a positive guest experiences with unrivaled amenities and unparalleled customer service.
Tribal History Information The origins of the 29 Palms Band of Mission Indians can be traced back to the Chemeheuvi, a peaceful and nomadic tribe whose territory once covered large expanses of Utah, Arizona and Southern Nevada. In 1867, a group of Chemeheuvi migrated west to the Oasis of modern day Twentynine Palms. The Twenty-Nine Palms Band of Mission Indians are their descendants. As children of the Wolf, the Band has always drawn upon his strength and intelligence, as well as the wit and survival skills of the coyote, to endure and sustain themselves. Today the Band's reservation lands are located near the town of Twentynine Palms, at the intersection of 1-10 and Highway 86, and includes sites of the Spotlight 29 Casino and Tortoise Rock Casino whose proceeds help provide housing, education, and financial security for future generations.