Public Safety Officer$20 - $23.53Reports to: Public Safety Officer SupervisorSUMMARY:The primary duty and responsibility of the position is to insure the safety and security of the patients, staff, visitors, buildings and property of the Brockton Neighborhood Health Center.
This position does not have the potential of being a remote position.ESSENTIAL DUTIES AND RESPONSIBILITIES:Safety / Security- Patrol facilities and properties and serve as a general security presence and visible deterrent to crime and policy and safety infractions.
- Watch for and respond to criminal acts or infractions which may be a threat to patients, visitors, staff and/or the facility itself; take action to immediately correct and/or immediately report suspicious activity to the appropriate authority.
- Respond to security threats, disruption, inappropriate or escalating behaviors and call for assistance.
- Upon request, provide for staff escorts to their vehicles in off-site parking facilities and lots.
- Maintain order and safety in all BNHC property parking lots.
- Ensure proper use of BNHC parking lots by patients, visitors and staff. Oversee all parking enforcement actions and the enforcement of BNHC policy for staff parking and assignments. Report staff parking violations to Human Resources.
- Properly report all incidents, accidents, safety and security risks and/or medical emergencies in accordance with BNHC policy.
- In the absence of the supervisor, respond to and act as the Public Safety On Scene Incident Commander during all facility emergencies until a responding Public Safety Agency (i.e. BPD, MSP, BFD) assumes command. Note: This role is specific to security only and does not supersede the authority of the health center Incident Commander and their order.
- Assist police, fire, EMS, and all other emergency service providers in the performance of their duties while responding to or on BNHC property.
- Respond to all facility alarm activations including but not limited to security, duress, fire and intrusion alarms.
- Assist BNHC patients, employees, visitors, guests, contractors, and customers as requested and required.
- Assist in providing employee training or informational sessions on general safety, safety awareness, workplace violence, crisis prevention intervention and other safety and security topics of interest to the BNHC staff.
- Identify, report and make reasonable attempt to remedy safety hazards such as blocked egress, slip or trip hazards, dangerous lighting conditions or any other noticeable safety condition or violations.
- Occasion Special Event security details as needed along with acting as the Public Safety Liaison to event planners or other involved agencies.
- On-Call response to emergency and alarm calls.
- Other duties as assigned by supervisor or Director of Facilities.
EDUCATION/ EXPERIENCE:- High School diploma or equivalent
- A minimum of one years' experience in demonstrating direct responsibility for an organization's public safety and security operations.
- Experience in fields of mental health, behavioral health, substance use, counseling, treatment, or homelessness preferred.
- Must possess a valid US Driver's License and be able to operate a motor vehicle in the State of Massachusetts.
- Ability to be certified in Crisis Prevention Intervention, CPR and First Aid.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position may require extended periods of standing or sitting, ability to run distances up 100 meters and frequently walking. Must be able to take stairs when necessary. This position requires periods of exposure to cold and hot weather and the ability to lift up to 50 pounds.
BROCKTON NEIGHBORHOOD HEALTH CENTER, INC. does not discriminate in hiring or employment on the basis of race, color, religion/creed, national origin, ancestry, age, gender, transgender status or gender identity, sexual orientation, legally recognized disability, veteran, military or military reserve status, HIV status, genetic information, or any other legally protected class. No question used on this application is intended to acquire information to be used for such discrimination.About us: BNHC is a multicultural organization that collaborates with community agencies and residents to provide high quality comprehensive health care. We are committed to health promotion and disease prevention. BNHC began providing services in 1994 in a mobile medical van operating out of a church parking lot. Since then, the center has rapidly grown to provide desperately needed services to low-income and marginalized populations in the greater Brockton area. BNHC is committed to providing care that is responsive to community health needs and is linguistically, culturally and financially accessible. BNHC serves an extremely diverse patient population including Brazilian, Cape Verdean, Haitian, Latino, Portuguese, African American and Caucasian, 77% of whom live in poverty.BNHC is committed to providing a safe and heathy environment for patients and staff. As a condition of employment, employees, to include new hires, are required to be fully vaccinated to include the most recent COVID 19 booster and annual flu vaccines, with the exception of those who have documented medical or religious exemptions, that must be approved by BNHC according to its protocols. Additional vaccines may be required based on the recommendation of the CDC. New hires who are not yet vaccinated for flu or COVID can arrange to be vaccinated on site.