Public Safety Officer
: Job Details :

Job Description Hurley Medical Center Department of Public Safety serves the community by preparing for, protecting against and responding to a broad range of emergencies that could impact our people, operations and environment. HMC-DPS serves the Hurley Medical Center and surrounding community; protecting the health and well being of all: staff, patients, families and visitors. DPS protect the assets and preserve the best interests of the Medical Center. All job duties and responsibilities are preformed in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. Works under the supervision of a Public Safety Supervisor or designee who reviews and inspects work for conformance to established policies and procedures. Responsibilities

Protects patients, visitors, and employees from harm and reasonable fear of harm by way of zone coverage, prevention, deterrence, enforcement, and investigation. Maintains and applies working knowledge of laws and regulations governing private security, criminal behavior, and civil liability.

De-escalates potentially violent and non-violent situations.

Works with medical staff to control violent patient behavior.

Must be able to assist emergency response personnel with maneuvering persons who may be combative, intoxicated, or unconscious; may be required to restrain someone with or without assistance.

Maintains and applies working knowledge of laws and regulations governing private security, criminal behavior, and civil liability.

Patrols the medical center and off site buildings. 7. Offers a multitude of services to their customers including but not limited to: escorts, way finding, unlocks, motorists assists, and well-being checks.

Monitors fire, infant protection, security, and access control alarm systems.

Maintains an acceptable level of order, control, and safety. Reasonably apprehends, subdues, and/or detains criminal suspects and disorderly persons on Medical Center premises as required. Reasonably ensures safety of patients, visitors, and employees during management of disorderly or suspect individuals.

Protects personal and Medical Center property from theft, misuse, and vandalism through prevention, deterrence, enforcement, and investigation. Participates in package inspections, employee identification, fire and safety inspection prevention programs, security surveys, and so forth.

Staffs Medical Center lobbies/public areas, entrances, and parking lots. Provides information and visitor control. Staffs central dispatch. Monitors, receives, dispatches, and logs all alarms and requests for assistance. Observes and monitors property activities via closed-circuit television or other devices.

Assists in emergencies (e.g. fire, disaster, bomb threat). Redirects traffic flow and aids emergency crews. Fights fires and leads bomb threat search efforts as required.

Must be able to ascend and descend multiple flights of stairs as part of their routine patrol, and move departmental equipment such as barricades and fire extinguishers from one location to another.

Develops and maintains accurate and detailed reports on all significant security and safety activities, incidents, and investigations.

Provides Medical Center Lost and Found services. Maintains records as required.

Assists in developing and conducting employee and patient educational programs on safety and security.

Controls and directs the flow of vehicular, pedestrian, and material traffic. Conducts surveillance of parking areas and grounds. Enforces municipal parking regulations through the issuance of traffic citations.

Provides miscellaneous services to patients, visitors, and employees.

Maintains department and ancillary areas in a clean and orderly condition.

Demonstrates effective judgment and ability to understand, react effectively, and treat (if appropriate) the unique needs of patient age groups served.

Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.

Qualifications

High School Diploma, Associates Degree or higher preferred

Prior police, fire, military, security experience and experience in a Healthcare Security environment preferred.

Knowledge and/or experience of enforcement of fire, safety and security.

Must be able to effectively communicate and interact.

Officers must be able to observe/detect/ identify individuals, safety hazards, and criminal elements within their patrol areas.

Act calmly and authoritatively in emergency situation; utilize emergency equipment such as fire extinguishers, etc. and perform life saving techniques such as CPR and First Aid.

NECESSARY SPECIAL QUALIFICATIONS:

Possession of a valid Michigan driver's license.

Must have had no felony convictions or high misdemeanor convictions for the following: assault, drugs, theft, weapons, or criminal sexual conduct.

Less than six (6) points on driving record.

Requires standing and patrolling for a minimum of 8 hours per shift.