Salary : $47,881.00 - $61,104.00 Annually Location : Gresham, OR Job Type: Full Time Job Number: 25-27 Department: Community Livability Services Opening Date: 09/25/2024 Closing Date: 10/9/2024 11:59 PM Pacific Overview The City of Gresham is seeking a qualified and enthusiastic individual to serve as a Public Utility Worker I within the Community Services Division. Working in this capacity, the PUW will collaborate closely with the Code Compliance and Homeless Services teams to resolve violations of city code including graffiti, overgrown vegetation, debris/garbage/junk, and abandoned unauthorized campsites in public spaces and public rights-of-way. As Oregon's fourth-largest city, Gresham is a welcoming community of hard-working people where tradition and heritage meet innovation and opportunity. Gresham is a dynamic and rapidly growing city where families and businesses have a mutual desire and drive to thrive. City of Gresham employees care deeply about the community they serve and go 'one step beyond' to deliver services in collaborative, inventive, practical, and nimble ways. Our work is challenging, fast-paced and rewarding. We believe that to deliver the highest level of service to all Gresham community members, it is crucial we employ a diverse workforce, foster an inclusive working environment, and ensure our policies and systems result in equitable outcomes. The City seeks candidates who will support these values by continuously incorporating equity in their daily work and actively contributing to a workplace culture that respects unique viewpoints, life experiences and cultural perspectives. Come build the future with us. Position Description The PUWI is an essential part of the Community Services team and works independently in the field, often interacting with the public. The City seeks a responsible, self-motivated candidate with excellent interpersonal communications skills who can represent the City positively in the field while working to improve the livability of the Gresham community. What you'll get to do:
Removal of code violations in public spaces Proactively patrolling, monitoring My Gresham, and responding to requests to remove items like debris/garbage/junk, furniture, shopping carts, illegally dumped materials, graffiti, and overgrown vegetation from public spaces and public rights-of-way. At the direction of the Homeless Services Specialists, clearing impacts of homelessness including abandoned unauthorized campsites, debris, and bio-hazards. Safely towing utility trailer of supplies/debris. Collaboration with Code Compliance Team Daily collaboration with code compliance staff to resolve code violations like graffiti and overgrown vegetation and unpermitted signs in public spaces and public rights-of-way. At the direction of code compliance staff, abating code violations on private property. Safely operating light to heavy equipment and power tools. Collaboration with Homeless Services Team Daily collaboration with homeless services staff to resolve impacts of homelessness in public spaces and public rights-of-way. At the direction of homeless services staff, abating code violations on private property. Qualities we are looking for:
- A people person who demonstrates the ability to build and maintain effective working relationships, help customers navigate city rules and processes, and/or connect them with external resources.
- An organizer and planner who thrives on details and can reprioritize tasks and meet deadlines, remain well-organized, and handle multiple, concurrent tasks effectively.
- An independent thinker who will apply well-developed subject knowledge and exercise judgment and initiative while complying with regulatory requirements.
- Someone who navigates obstacles in a fast-paced environment with a positive, can-do attitude.
- A continuous learner who asks questions, explores new tools and strives to meet the changing needs and expectations of the organization and community.
- An effective communicator to clearly and diplomatically explain procedures and regulations even when presenting an unpopular message and/or interacting with dissatisfied customers.
Qualifications Knowledge of:
- Laws, rules, regulations, and ordinances affecting City policies and operations
- City government administration, organization, functions, and services
- Customer service principles, practices, and methods
- Techniques for providing a high level of customer service to the public and City staff
- Administrative principles, practices, research methods, budgeting, systems, and operations
- Fiscal management principles and practices
- Modern office practices and methods, computer equipment, and software applications
Ability to:
- Exercise discretion in confidential and sensitive matters
- Manage a high volume of tasks at one time, including organizing and prioritizing work
- Learn and apply policies, procedures, laws, and regulations
- Maintain files and recordkeeping systems; compose reports, correspondence, and other office documents
- Establish and maintain effective working relationships with all internal and external contacts
- Operate office equipment and technology tools including personal computers, laptop computers and printers, and presentation equipment
- Communicate effectively verbally and in writing, present information, proposals, and recommendations clearly and persuasively
- Physically perform the essential job functions
MINIMUM QUALIFICATIONS:
- High School diploma or G.E.D.
- No experience or limited experience
- Valid Driver's License
PREFERRED QUALIFICATIONS:
- Experience in removing unauthorized campsites/impacts of homelessness
- Experience representing a government agency in an independent field position
PHYSICAL REQUIREMENTS AND MENTAL DEMANDS Physical Requirements:
- Balancing
- Bending or stooping
- Climbing
- Crawling
- Crouching or squatting
- Driving motor vehicles
- Handling, grasping, or pinching
- Hearing or listening
- Kneeling
- Lifting/Carrying/Lowering up to 100 pounds
- Operating equipment
- Pulling or pushing
- Reaching overhead
- Repeating motion (i.e., typing)
- Seeing
- Shoveling or digging
- Sitting
- Smelling
- Standing
- Talking
- Twisting
- Walking
Mental Demands
- Adapting to changing, intensive deadlines
- Analyzing and solving problems
- Assisting customers or community members
- Communicating verbally
- Comprehending
- Concentrating amid distractions
- Decision making
- Examining and observing details
- Handling multiple, concurrent tasks
- Interpreting data or information
- Instructing or teaching
- Learning and applying new information/skills
- Providing service to dissatisfied or abusive people
- Using math and performing computations
- Working at various tempos
- Working rapidly
- Writing
Selection Process To apply for this position, click 'Apply' at the top of this job posting Required application materials:
- Complete online application (Do not type 'see resume' in any fields or leave work experience fields blank in the application template. The education, experience, training and certifications listed in your application will be used to determine starting salary as related to Oregon's Pay Equity law. It is in your best interest to be thorough and complete)
- Answers to supplemental questions
If you desire a modification of this process to accommodate a disability, please provide your request in writing to ...@GreshamOregon.gov, or by phone to 503-###-####, upon submitting the required application documents. A review of application materials submitted will determine which candidates will be invited to an interview. Communication with candidates will be done primarily through e-mail. Sometimes these messages may land in a spam or junk mail folder. We encourage you to monitor your inbox as well as the inbox within the governmentjobs.com portal for important updates related to this process. Veteran's PreferenceThe City of Gresham provides qualifying veterans and disabled veterans with preference in employment in accordance with state law. Any candidate wishing to have their qualifying veteran's preference applied to the process must submit a qualifying document (DD Form 214 or 215) at the time of application providing proof of eligibility that includes discharge status. Disabled veterans must also submit a copy of their Veteran's disability preference letter from the US Department of Veteran Affairs at the time of application, unless the information is included in the DD Form 214 or 215. Our Commitment The City of Gresham is committed to providing equal employment opportunity to all qualified employees and applicants without unlawful regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, mental or physical disability, genetic information, veteran status, marital status, familial status, or any other status protected by applicable federal, Oregon, or local law. Please direct questions about this position to 503-###-#### or ...@GreshamOregon.gov. If you need assistance with the online application, please contact NEOGOV directly at 1-855-###-####. Any offer of employment is contingent upon successful completion of a criminal background check, drug testing and physical. The City provides full family, comprehensive medical and dental insurance. Vision and prescription coverages are included in the medical plans. Most limited term and regular status employees who work at least 30 hours per week pay nothing for their medical and dental coverage. Medical Insurance Options:
- City of Gresham Core Plan- UnitedHealthcare Options PPO Network
- Kaiser Permanente Traditional HMO
Dental Insurance Options:
- Delta Dental PPO Plan
- Willamette Dental Insurance
- Kaiser Permanente
Additional benefits include: Employer paid life insurance and long term disability, an employer sponsored deferred compensation plan, flexible spending accounts (medical, child care), Public Employees Retirement System (PERS) retirement (City picks up the 6% employee's contribution), an employer contribution to a HRA/VEBA medical savings account, paid time off (PTO) accrual at a minimum of 12.66 hours per month, and 4 hours of sick leave, in additional to nine paid holidays and 3.5 paid floating holidays per year. For more detailed information, please visit our Employee Benefits page at: 01 Do you have a high school diploma or GED?
02 Do you have a valid Driver's License
03 Describe your experience using light to heavy equipment/power tools and experience towing a utility trailer. 04 Describe your experience working independently, especially in a field-based scenario. 05 Describe your experience working to clean/remove debris, bio-hazards or other unseemly items? Required Question