Imagine working for a company with a mission you can truly believe in, a playful and energetic culture, a talented team of coworkers, and a bright future! Melissa & Doug, the toy company committed to igniting imagination and a sense of wonder in all children so they can discover their passions and purpose, is looking for a Quality Assurance Technician. In this role, you'll be an essential part of creating thoughtfully designed toys that encourage children to see the extraordinary in the ordinary, the possible in the impossible.ROLE OVERVIEWThe QA Technician position will be based in our Wilton, CT headquarters and will report to the Senior Product Integrity Manager. As a QA Technician, you will be a crucial member of the quadruple check team in our Quality Department helping to maintain Melissa & Doug's quality standards. You will test products from our overseas manufacturers looking for any defects in our products and packaging that may affect the customer's experience. This position functions as the primary hands-on role for testing in our laboratory. RESPONSIBILITIES
- Test product samples during the development cycle to identify any safety or quality issues that need to be corrected.
- Execute laboratory testing according to standard procedures.
- Help maintain quality standards for personalization of products.
- Document test results in a formal report for review by the Quality Team.
- Assist in investigating field complaints/issues.
- Update job knowledge by participating in educational opportunities.
- Miscellaneous duties as assigned
REQUIREMENTS
- High School Diploma or its equivalent or the equivalent in related work experience
- Basic computer knowledge (Word, Excel, and MS Office/G Suite)
- Familiarity with a lab environment- knowledge of laboratory terminology and good documentation practices
- Extremely organized and detailed oriented
- Ability to work independently but also as part of a team
- Driven and self-motivated
- Ability to lift/carry objects of 35lbs. or more
- Regular and predictable attendance is required
- We need you onsite because we value teamwork and face to face interactions
- We expect all associates to model teamwork and collaboration, organizational awareness, be results focused and to have a growth mindset
OUR STORYIt all started in 1988 with a boy, a girl, and a dream to make meaningful toys that would inspire hands-on, imaginative play. From classic wooden toys to realistic pretend play sets, Melissa & Doug makes well-crafted toys that are developed with care to be passed down from generation to generation or shared family to family. Whether it's creating high-quality toys that are made to last, planting trees to restore the resources we use, or ensuring our products encourage open-ended play for all kinds of kids, we're on a journey to make the world a better, more sustainable place.. While the company approaches $1 billion at retail annually, the quality of every toy, the experience of every child, and the trust of every parent remains at the center of everything we do. To learn more about our mission and commitment to sustainability, go to MelissaAndDoug.comMelissa & Doug proudly goes beyond being an equal opportunity employer, we work hard to sustain and enhance the natural and organic inclusivity that is fostered every day, by every associate. We don't do this because anyone tells us this is important, we do it because we genuinely want every person who comes to work here to be treated with respect and dignity and to be comfortable being their most authentic, genuine selves.We hire for character, kindness, humanity, and experience . . . therefore, all qualified applicants will receive consideration for employment without regard to race; religion; age; sex; national origin; color; ancestry; physical, mental, or learning disability; sexual orientation; transgender status; gender identity and expression; veteran or military status; along with any and all other legally protected characteristics. In that light, we will provide reasonable accommodations consistent with applicable law as it relates to disability and religious beliefs/practices.