If making a positive impact in the lives of others is a constant on your to-do list -- you'll LOVE working with a team that puts people first.
We're looking for a Support Service Coordinator to join our team!
At Mosaic, we empower people to live as independently as possible. As a Support Service Coordinator, you'll oversee the quality aspects of individuals served in our intermediate care facilities, focusing primarily on quality, clinical and compliance outcomes.
Who will love this job:
- A natural helper - You have a knack for sensing the emotions of those around you, often feeling what others are feeling as though the emotions are your own.
- A collaborator - you know that cross-functional teams come up with the most successful solutions
- A creative problem-solver - you aren't afraid to analyze a situation, identify potential problems and make any necessary adjustments
- A mediator - you're a catalyst for building trusting relationships, naturally drawing people together while remaining calm and focused, even in emotionally charged situations
What you'll do in this role:
- Participate in maximizing employee engagement by supporting direct support teams with adequate training and coaching
- Coordinate and direct the delivery of habilitative services with regulatory requirements
- Oversee the development of individual-centered programs and monitor the quality of services delivered
Schedule: Full Time-Mainly Day Hours some on call responsibilities-once every four weeks (on the weekend Friday 4p-Monday 8a) mainly for admin on call over the phone/in person on call for emergencies.
Commitment to Inclusion, Diversity, Equity and Belonging:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
Necessary Skills:
- You're comfortable and even thrive in fast-paced environments where you learn something new every day
- Bachelor's Degree in Psychology, Special Education, or related field
- Two years of experience working with individuals with developmental disabilities
- Strong background in performing habilitative services in a thoughtful and purposeful manner
- Ability to adapt and be agile as needed in a fast-paced environment
- High intrinsic motivation to serve others through an individual-centric operations method
- Experience working in an intermediate care facility for individuals with intellectual disabilities
- May require QIDP certification and experience in an ICFMR.
Extras we think you'll love:
- Competitive Pay
- Health Insurance
- Professional & Personal Development Opportunities
- Tuition Reimbursement
- Paid Time Off (you earn it from day 1!)