Job DescriptionWe are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. What will you make today? As part of our Manufacturing team, you'll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we're constantly developing new technologies and processes, to further increase our efficiency. You'll get the satisfaction of making great products people use and love.In this position... Take the lead on resolving Quality Concerns that are discovered by our Vehicle Operations customers, once completed units leave the Cleveland Engine Plant (CEP).ResponsibilitiesWhat you'll do...
- Respond to production issues resulting from incoming quality issues.
- Review concerns on the production floor, to determine responsibility of concern
- Perform Periodiic Job Observations (PJO), to ensure operators are performing job to Operator Instruction Standards (OIS)
- Issue Quality Concern (QR) to the responsible suppliers
- Coordinate meetings with suppliers, to drive quality concerns to closure
- Work with suppliers to follow the 8D process
- Achieve containment and get certified parts, for prodcution team to use
- Achieve interim and permanent correct actions
- Track open issues & communicate to the Quality, Engineering & Production teams
- Work with Quality, Engineering & Production to solve open quality issues
- Track process changes at the Supplier & in plant that affect customer quality
- Work with MP&L on Quality Concerns to ensure containment and prevent cycle loss
- Review Birth History on engines with quality issues and report out findings to the team and supplier
- Lead Incoming Quality containment actions
- Supervise Quality Hourly personnel
- Review components in G-19 Containment crib for disposition
- Lead supplier quality investigations that are related to issues found at Vehicle Operations (VO)
- Work with hourly incoming quality coordinators and End of Line (EOL) inspectors
- Occasional travel to VO plants and/or suppliers required.
QualificationsYou'll have...
- High School Diploma or GED
- 2+ Years of Experience
Even better, you may have...
- Bachelors Degree
- 6 Sigma Green belt or Black belt
- Knowledge of Engine architecture / function
- Strong Written and verbal communication skills
- Strong Interpersonal skills. Customer focus
- Ability to read part prints
- Familiar with Microsoft Outlook, Excel, Word, Powerpoint
- Knowledge / Experience in use of Ford Quality Operating System and supporting applications:
- 8D
- GSAR system for generating supplier concerns
- CMMS
- QLS-CM
- QWX
- Work Force 1
- CDC II
- PTS
- Track a Vehicle
- eCATs
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, and prescription drug coverage
- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Vehicle discount program for employees and family members, and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:This position is a range of salary grades 6, 7 and 8. Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-###-####.#LI-Onsite#LI-MJ2About UsAt Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.About the TeamWe build world-class vehicles in our plants around the world, constantly developing new technologies and processes to further increase our efficiency. It's our people who really make the difference. We encourage all of our employees to think outside the box to help us find better and more efficient ways to manufacture our vehicles.