QUALITY AND CUSTOMER SUPPORT MANAGER
: Job Details :

**Quality and Customer Support Manager**

* ***?*New Jersey**

* ***?*Permanent**

* ***?*Full-time**

**Your responsibilities**

* QCS contact for all Beneo Inc. direct customers for all product lines.

* Oversight of US customer documentation process - including all information related to quality, regulatory, supply chain and legal entity documents.

* Work with PL QCS team to further improve the responsiveness to customer requests including defining what information is needed in order to comply with US FSMA requirements.

* Interact with QA/QC as needed to satisfy customer information requests and/or remediate customer problems

* Respond to customer questionaires

* Lead Beneo Inc. complaint management process in compliance with BENEO corporate quality process.

* Serve in role as PCQI for Beneo Inc. FSVP.

**Your Profile**

* Education: Minimum B.S. Food Science or related degree program

* 5 years working experience in the food industry preferably with customer documentation experience

* Understanding of US Food Safety regulations

* Good communication and organizational skills

**We Offer**

* Interesting tasks and responsibilities in a growing business environment

* Attractive pay scheme and benefits

* Open communication and flat hierarchies

* Value-driven company culture