We are looking to hire a Quality Assurance Supervisor in Marion, Ohio!! Job Description Works within the policy guidance of the Director of Quality and Food Safety. Coaches and coordinates the daily activities of quality assurance teammates. Works with all departments in matters relating to quality and food safety. Responsible for the day-to-day supervision of Quality Assurance lab technicians. Primarily works as a coach/facilitator, coordinating with other departments to ensure sufficient resources are available to meet quality and food safety requirements. Audits personnel and food safety as well as the cleanliness of the plant operation, taking immediate and specific action anytime either personnel or food safety or cleanliness is unacceptable. Coaches, evaluates, trains, and disciplines teammates as necessary to ensure they reach their full potential. Handles confidential information (personnel records) with discretion. Able to provide positive leadership to teammates in order to meet or exceed quality and productivity goals in a consistent, safe manner. Acts as a resource for all departments and a leader in all things quality and food safety related. Responsibilities
- Coordinates the quality assurance technicians to satisfy external and internal customers.
- Interfaces with all internal departments to ensure all quality and food safety standards are met.
- Works with teammates and other members of management to resolve quality and food safety problems as they occur.
- Develops a functional understanding of quality assurance principles, testing, and equipment utilized in the facility. Provides basic maintenance and troubleshooting to lab equipment.
- Ensures quality assurance team has all necessary resources; orders items as needed.
- Coaches/trains primarily quality assurance technicians but also teammates across other departments.
- Counsels, evaluates, and disciplines teammates as needed.
- Attends meetings and professional seminars as needed.
- Utilizes available data to develop and implement continuous improvement projects.
- Communicates via telephone or email with internal and external customers.
- Uses the systems available to communicate and assess production performance during their shift.
- Reviews and signs off on production, quality, and CCP records and documentation.
- Performs other duties as assigned.
Essential Skills - Quality assurance
- Compliance
- Food safety
- Food quality
- Ability to communicate English clearly in both verbal and written form
- Attention to detail
- Ability to work in a team atmosphere and provide essential leadership
- High School diploma or equivalent
- 2 years of supervisory experience
Additional Skills & Qualifications - Bachelor's degree preferred
- Previous experience in a quality assurance laboratory, especially in food manufacturing, is preferred
- Ability to handle contact with customers, other departments, upper management, and the general public with diplomacy
- Ability to work with minimal supervision to maintain performance levels in all areas under pressure or in stressful situations
- Acceptance of the concept of constant improvement and change for improvement
- Ability to work any shift and possess good basic math skills
Work Environment This is a night shift position. Third shift is 11pm-7am, Monday through Friday.
About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@actalentservices.com for other accommodation options.