Quality Assurance Analyst
: Job Details :

Come work with us:

Metropolitan Commercial Bank (the Bank ) is a New York City based full-service commercial bank that provides a broad range of business, commercial and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities and local government entities. The Bank operates banking centers and private client offices in Manhattan and Boro Park, Brooklyn in New York City and Great Neck on Long Island in New York State.

The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).

For more information, please visit the Bank's website at MCBankNY.com.

Metropolitan Commercial Bank was named one of Newsweek's Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. The Bank finished ninth in S&P Global Market Intelligence's annual ranking of the best-performing community banks with assets between $3 billion and $10 billion for 2022 and eighth among top-performing community banks in the Northeast region for 2022.

About the role:

The Quality Assurance Analyst works in collaboration with the business owners, project managers, business analysts, and other resources to design and assess the quality of both manual and automated tests, validate data sourcing, document testing and design or revise procedure documentation.

The Analyst is expected to develop intimate knowledge of various financial institution applications which will be used to execute day to day processes. This is a good entry level opportunity with a path to business analysis and project management.

Duties and responsibilities of the job include the following (but is not limited too):

• Drive test structure to support automation.
• Make required changes to new and existing tests scripts and test plan documentation.
• Maintain test documentation and bug documentation in desired bank tool.
• Gather test scripts and data requirements and work with stakeholders to ensure appropriate test design and sampling requirements are incorporated into the test plans.
• Participate in all phases of testing including execution, intake and reporting.
• Maintain system of record tracking of test status per standards.
• Provides peer coaching and direction where needed.
• Responsible for acquiring associated documentation from third parties and for documenting business procedures within test scripts.
• Must participate and occasionally lead multiple test projects.
• Responsible for scheduling meetings, adhering to SLAs and technical business writing on test scripts.

Preferred experience, education, and qualifications:

• Bachelor's Degree or equivalent experience.
• 2+ years' experience with internal audit, testing, risk management, process improvement, compliance or front line control role.
• At least 1 year working within a financial institution
• Strong familiarity with understanding business requirements and test design
• Understanding of automation tools
• Proficiency with MS Office suite.
• Attention to detail

Potential Salary: $90,000- $95,000 annually

This salary range only reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.