Quality Assurance Coordinator
: Job Details :


Quality Assurance Coordinator

Bay Cove Human Services

Location: Boston,MA, USA

Date: 2024-09-20T01:23:39Z

Job Description:

Human Services background is encouraged to apply!

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary:

The Quality Assurance Coordinator provides varied services, training, and support to the programs in the Developmental Services Division. The Quality Assurance Coordinator contributes to Bay Cove's mission by promoting effectiveness and maximizing efficiency. This is a non-exempt position.

Essential Functions of the Position:

  • Assists in monitoring designated quality assurance functions including DDS, MassHealth, ABI, and MRC standards, CARF, Bay Cove standards, and performance improvement measures, program site visits, paper and electronic documentation systems, incident reports, medication occurrence reports, human rights complaints, etc.
  • Assists with completion of proposals and policies.
  • Promotes improved communication within the programs and between the division and programs through the design and standardization of communication systems.
  • Promotes standardization of systems and provides training and technical assistance, as needed.
  • Assists with CARF accreditation and DDS Licensing & Certification and assists with other external reviews, as needed.
  • Assists, as needed, with new program start-up.
  • Participates in internal and external committees, as determined by the Operations Director.
  • All other duties as assigned by the Quality Operations Manager or Operations Director.

    • Requirements:

    2 years of experience working with developmental disabilities.Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.College degree.

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