Quality Assurance Coordinator, RN - VHS Home Health Care
: Job Details :

Join us at Virginia Health Services, where your passion for compassionate care can transform lives. We commit to prioritizing quality of life and want to help you live your best life too!Recognizing you have many options; Virginia Health Services is committed to investing in its team members and offers the following benefits:Competitive pay and a comprehensive benefits package to ensure our team members are valued and rewarded for their hard work.Holiday pay is available for 11 worked holidays, paid at DOUBLE time.Paid time off and sick time available as you accrue it (no waiting period).Early wage access to some of your paycheck before payday with Netspend Earned Wage Access.Group health insurance that includes medical, dental, vision and an employee assistance program.401(k) retirement savings plan with employer match.Referral program with the ability to earn as much as $1,500 for each new hire you refer.Training and development opportunities offered in-house at our state-of-the-art Employment, Enrichment and Education (EEE) Center.We are dedicated to fostering a supportive environment that values innovation and collaboration, ensuring every team member plays a vital role in enhancing the quality of life for those we serve. Together, lets make a difference!Locally owned and headquartered in Newport News, Virginia since 1963, Virginia Health Services believes that compassionate care is the foundation of a healthier future. Our commitment extends beyond traditional healthcare; we strive to create lasting relationships that empower individuals and families on their journey to wellness with dignity and respect.The Quality Management Coordinator is responsible for coordinating the quality improvement plan/ activities for VHHC and assuming that desire outcomes are scheduled and sustained and in accordance with the overall Virginia Health Home Care program and performance improvement plan with collaboration of DON and QAPI.Essential Job Duties:Coordinates quality improvement activities that reflect VHHC philosophy, standards of care and meets requirement of third-party payors, federal, state, and federal regulatoryAssists in the identification off goals and related patient outcomeIncorporates various methods of data into the QAPI program, such as but not limited to clinical record reviews, incident reports, star program, complaints, patient satisfaction results, patient care, and care/services provided by contact staff, if applicable.Assures that all patient records exhibit evidence of quality multi-discipline case management through OASIS and chart documentation review.Assures through quality improvement activities compliance and standards of care for federal, state, and local regulations, are met.Monitors quality and appropriateness of care/services providedParticipates in manager on-call rotation.Serves as the designated alternate Clinical ManagerAssumes the roles and responsibilities of the Clinical Manager, when applicable, and is available at all times during business hours.Completes supervisory visits, as requestedMonitors for compliance with regulatory requirements, standards of practice, accreditation standards, and policies and procedures.Utilizes quality indicator data derived from OASIS reports.Implements and monitors Performance Improvement activities/projects/plansParticipates in orientation and training of new personnelRecommends changes in clinical and/or operational practices based on findings of the QAPI program and ongoing audits.Works closely with the Clinical Manager and in collaboration with the Director of Quality and Clinical Revenue Integrity Community and Home Base Services.Adheres to the agencys policies and proceduresAttends and participates in agency education and committee meetings, as appropriate.Maintains confidentiality of all aspects of job performance.Complies with all applicable federal, state, and local laws and regulations in performance of job functions.Performs other functions, as directedCorporate Values/Service Excellence:Incorporates basic competencies into all aspects of the position including:Mission integration: knows the mission, vision, values and guiding principles of the organization and aligns personal beliefs and values to bring congruence and meaning to day-to-day work.Organizational commitment: aligns own behavior with the values, needs and priorities of the organization. Considers the common good as well as individual desires.Service orientation: has a genuine desire to help others, especially those in need. Derives real satisfaction from serving others. Understands peoples needs and emotional state and overcomes obstacles in serving them.Attitude toward change: adapts to and works effectively with a variety of situations, individuals and groups. Recognizes the positive dimensions of change and copes effectively with its threatening aspects. Initiates useful change within own sphere of influence.Personal effectiveness: takes initiative to do more than is required in a job. Express self confidence in stating opinions and when called upon to make decisions. Handles failures constructively.Achievement motivation: sets challenging objectives and works against self-denied standard of excellence to continually improve personal performance.Learning Orientation:Values and seeks opportunities to learn. Knows the history and stays up-to-date on the current state of the health care industry and the institution. Collects and uses information relevant to work-based problems. Learns from own and others mistakes.Interpersonal and team performance: builds and maintains positive relationships with people on the job. Listens effectively to understand others thoughts, feelings and concerns. Works cooperatively with others as part of a team; puts group goals before own.Respect for differences: recognizes and appreciates differences in style, approach and background. Sees opportunities for creativity and innovation by using diverse resources.Working Conditions:Employee has significant impact on patient welfare. Effects of errors in guiding management team could be critical.Employee is occasionally exposed to temperature changes, confinement to small areas; exposed to dust, noise, fumes, radiation and CRT terminal work. Position is rated in Category II for occasional potential exposure to infectious materials. Employee may be exposed to irate or abusive patients and families.Employee may be required to drive at night and/or in hazardous conditions. Individual homes may present poor lighting situations, exposure to pets and other allergens, pest infestations and poor cleanliness.Employee has regular contact with agency staff members, physicians, hospital staff or Medical Center staff and general public. Contact frequently involves problem resolution and/or persuasion of others.Employee regularly handles confidential information.The most significant of duties are included, but this does not exclude occasional work assignments not mentioned or developmental duties.Qualifications and Requirements:Graduate of an approved school of nursing with current state license for Registered Nurse.Thorough knowledge of current federal and state regulationsMust be proficient in working with regulatory requirements as OASIS, QAPI, Star Ratings. Adverse reports, in order to improve patient outcomes.Minimum of two years in home care required, three years preferred. Two years previous experience with Quality Improvement required. Documented training, in homecare/healthcare quality management preferred.Must have the ability to multi-task and complete all assignments on timely basis by using good organizational skills and management of priorities.Must be proficient in homecare patient multidisciplinary case management.Must have excellent documentation skills and have the ability to review documentation identifying compliance and case management.Coding experience, preferred.Learn more about us at: Virginia Health Services is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status. We are a drug free workplace.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities in accordance with the Americans with Disabilities Act.