Quality Assurance Specialist
: Job Details :

Overview:

Join Our Team as a Quality Assurance Specialist

Is it important to you that patients receive safe, quality care? Are you a detail-oriented leader committed to creating meaningful patient experiences? We are looking for quality assurance RNs ready to lead and serve.

As a Quality Assurance Specialist, you'll be responsible for managing and overseeing the CAHPS (Consumer Assessment of Healthcare Providers and Systems) process for the agency and ensure regulatory compliance with federal regulatory requirements related to CAHPS. The Quality Assurance Specialist will assists and support all aspects of Quality Assurance, performance improvement and education for the agency, including processing of all grievances. Extensive travel required in the Southeast.

And just like all of our team members, our Quality Assurance Specialists have access to our supportive leadership team and professional development opportunities with plenty of room for advancement.

We're Offering Even More Great Benefits When You Join Our Team!

• Tuition Reimbursement
• Immediate Access to Paid Time Off
• Employee Referral Program Bonus Eligibility
• Matching 401K
• Annual Merit Increases
• Years of Service Award Bonuses
• Pet Insurance
• Financial and Legal Assistance Program
• Mental Health and Counseling Programs
• Dental and Orthodontic Coverage
• Vision Insurance
• Health Care with Low Premiums
• $500 Matching Health Savings Account
• Short-term and Long-term Disability
• Access to Virtual Health & Wellness
• Fertility Assistance Program

Our Company MissionOur mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren't empty words. In every interaction, no matter how big or small, we're dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.

About Agape Care GroupAs a regional leader in hospice and palliative care, Agape Care Group proudly serves patients through its family of care providers — Agape Care South Carolina, Georgia Hospice Care, Hospice of the Carolina Foothills in North Carolina, and ACG Hospice in Alabama, Kansas, Louisiana, Missouri, Oklahoma, and Virginia. The company's employees are committed to serving with love those touched by an advanced illness, providing comfort and support through compassionate care and meaningful experiences. At any location within our company, you'll find a career that means something. You'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.

Qualifications:

• A heart to serve patients and families and a passion for providing the best possible care
• Education: Associate Degree in related field required. Bachelors Preferred.
• Experience: At least four years related experience and/or training; or equivalent combination of education and experience.
• Required: Reliable transportation. Meets all applicable agency policies and procedures related to health screening and required testing

We've worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we'd love for you to join our team.

*Pay is determined by years of experience and location.