SWBC is seeking a talented individual to develop and test the Quality Control Plan against department procedures, provide departmental risk analysis, and determine best practices that meet industry standards and guidelines.
Essential duties include the following:- Develops comprehensive testing of all aspects of the SWBC Mortgage Quality Control plan.
- Evaluates and provides appropriate solutions for risk issues and presents to Senior and Executive Management.
- Reviews the SWBC Mortgage Quality Control plan to ensure all investor requirements are addressed within the plan.
- Oversees the preparation or prepares responses to both internal and external business audits. Including audits from Agencies and Investors.
- Conducts internal testing with a focus on procedural efficiencies and regulatory and compliance standards for SWBC Mortgage.
- Implements processes and procedures as well as policy controls to maintain accuracy and efficiency and reduces risk.
- Investigation of escalated cases due to red flags and potential misrepresentation.
- Performs other duties as required
Serious candidates will possess the minimum qualifications:- Minimum of ten (10) or more years of experience in quality control or mortgage operations knowledge of underwriting, processing, closing, and originating, which includes at least four (4) years as a Quality Control Analyst or related experience.
- Strong leadership and project management skills.
- Self-starter with a working knowledge of quality management/underwriting fundamentals, data analysis, and policy creation.
- Ability to maintain a balance between risk mitigation and operational efficiency.
- Strong analytical, organizational, time management, and decision making skills.
- Ability to handle multiple demands and priorities, take initiative, and work independently.
- Thorough understanding of underwriting policies and procedures including investor guidelines and regulatory updates. Such as FHLMC, FNMA, USDA, FHA, VA, MERS, etc.
- Working knowledge of MS Access and/or Black Knight preferred.
- FHA Direct Endorsement (DE) certification and VA LAPP/SAR preferred.
- Strong ability to focus on details, demonstrate accuracy, and maintain a high level of confidentiality.
- Clear and concise verbal and written communication skills.
- Able to type at least 40 WPM accurately.
- Ability to work in a fast paced production environment.
- Possess a working knowledge of personal computers to include MS Word, Excel, and PowerPoint.
- Able to sit for long periods of time analyzing mortgage loan processing data.
- Able to lift/push/pull/stoop/kneel 10 - 20 lbs. of files or other loan processing documents.
SWBC offers*: - Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Leadership Academy and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program
*Based upon employee eligibility
Additional Information:SWBC is a Substance-Free Workplace and requires pre-employment drug testing.Please note, SWBC does not hire tobacco users as allowed by law.To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.