Ensuring compliance with appropriate regulatory standards & customer specific requirements
Ensuring initial incoming product quality through FAI and PPAP
Performing and coordinating internal or supplier audits/training to ensure continuing compliance with Quality System Standards (ISO 9001/14001/) and the manufacture of safe products
Conducting statistical analysis of production processes and reporting findings
Improving Quality processes for increased efficiency and reduction of factory escapes
Utilizing internal and external supplier performance data and working directly with key suppliers on improving quality of purchased materials
Managing the warranty process, preparing, tearing down and documenting returned products and components
Leading and coaching cross functional plant and supplier problem solving activities to achieve plant goals
Initiating and assisting with containment activities internally and externally to establish product clear point and ensuring shipment of certified product to customers
Promoting the application of error proofing solutions by challenging root cause corrective actions
Providing technical expertise for development and maintenance of suppliers and systems
Supplying technical support and assuring compliance to engineering and quality specifications
Communicating status of quality issues internally and to customers regularly