The University of Pittsburgh's Child Welfare Resource Center is seeking a Quality Improvement Specialist to join the Statewide Quality Improvement Department: The Quality Improvement Specialist will:
- Support statewide Continuous Quality Improvement (CQI) efforts to improve and strengthen child, family and system outcomes through a CQI framework.
- Support the coordination and implementation of Pennsylvania's Quality Service Reviews (QSRs) and federal Child and Family Service Reviews (CFSRs).
- Develop the skill and expertise required to serve as an expert reviewer in the QSR and CFSR case review processes, as well as oversee the quality assurance process associated with those reviews.
- Work collaboratively with PA Department of Human Services and other system and community partners across the state to support Statewide CQI efforts.
- Assist in the development and delivery of CQI related training, transfer of learning, and technical assistance to system and community partners involved in continuous quality improvement activities.
- Develop and maintain protocols, policies and procedures for continuous quality improvement processes.
- Support data collection, quality assurance and the quality improvement process through tracking, analyzing and reporting data/information.
- Function as a team member of the Statewide Quality Improvement Department for the Pennsylvania Child Welfare Resource Center.
Bachelor's degree in social work or closely related field required. Master's degree is preferred. Excellent writing skills required. The candidate must also possess strong interpersonal skills, customer service skills, collaboration skills, and facilitation skills. Knowledge of the PA Child Welfare Practice Standards and strong knowledge of public child welfare. Minimum of five years' experience in child welfare and/or related human service field required.Experience working with ethnically and culturally diverse populations preferred. A commitment to achieving equity and inclusion in the child welfare system is a must. The Child Welfare Resource Center operates in a hybrid work approach where work can be completed remotely, in the Mechanicsburg office, and in the field as necessary and appropriate. Time for this position is estimated as 80% remote work, 10% in the Mechanicsburg office, and 10% in the field. A valid driver's license is required. Typical travel will include moderate travel statewide throughout the Commonwealth.