Quality Improvement Specialist
: Job Details :

Quality Improvement SpecialistNon-ExemptPosition SummaryThe Quality Improvement Specialist will support the mission and vision of Highland Health Providers by managing quality improvement efforts and data systems. The Quality Improvement Specialist will have access to confidential patient, employer, and financial information.Position Accountabilities

• Builds collaborative relationships with providers, staff, patients and external partners to improve quality of care provided across assigned departments and service lines.
• Develops actions plans and executes through to completion and sustainability.
• Ensures adherence with all value-based models of care and associated program requirements.
• Maintains the Azara DRVS system, Electronic Health Records software reporting and other quality reporting systems.
• Responsible for assisting with compilation of UDS report and ongoing data validation efforts.
• Performs regularly scheduled reporting, trains staff on the use of data systems and quality improvement process, develops and maintains system tip sheets and documents and identifies appropriate workflows for data capture.
• Provides reports and utilization management documents to other providers and agencies involved in client's care.
• Participates in health staff meetings and other quality improvement meetings as needed.
• Professionally follows through and completes the objectives set by our grant requirements.
• Responsible for abiding by and adhering to all HHP Corporate Compliance Program initiatives and standards.
• Responsible for compliance with HHP safety standards, policies and procedures.
• Highland Health Providers is committed to serving our community by quality healthcare in an atmosphere of safety, compassion and excellence. It is the responsibility of all employees to interact with patients, visitors, and/or co-workers with compassion, dignity, and respect. Employees are to maintain positive behaviors, approaches and attitudes and commitment to interpersonal service. Each employee is to serve as a role model for the organization's Customer Service proactively promoting teamwork and a collaborative culture.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified.Position QualificationsEducation - Required: Associate degree from an accredited Licensed Practical Nurse Program. Nursing Degree from accredited Program of Nursing. Microsoft Office Proficiency required.Education - Preferred: Bachelor's degree in epidemiology, public health, statistics, or related field. Minimum Experience: One to two (1-2) years of experience providing services in a medical setting.Preferred Experience: Two-five (2-5) years clinical social work or nursing experience within a Federally Qualified Health Center with quality reporting experience. Epic and or Azara experience. Competencies Required: Thorough knowledge of area resources and criteria for using them. Excellent verbal and written skills; good problem solving skills, leadership skills, public speaking skills. Ability to relate positively with all customers. Demonstrate time management skills, ability to work under pressure, ability to use wide range of interpersonal modalities. Techniques and intervention modalities. Requires ability to deal with high level of stress and frequent interruptions and a consistent workload with accompanying deadlines.Supervises: N/APhysical Demands: Light physical work required. Physically and mentally able to tolerate irregular hours with minimal absences able to stand, sit and walk for significant periods of time, requires corrected vision, good hearing, legible writing, good verbal and listening skills. The position requires the successful completion of a medical examination after offer of hire has been made. The position requires the employee to be free of all unlawful substances and alcohol.Work Environment: HHP Administration location. Occasional unpleasant and/or stressful work-related situations. A telecommuting work schedule is possible.Work Schedule:40 hours per week, normally 8-hour shifts, 5 days per week. Employee schedule must remain somewhat flexible due to issues which arise necessitating working odd hours. Must be willing to work according to clinic needs.