The Quality Manager will oversee and implement quality systems to ensure customer satisfaction, acting as a liaison between suppliers, customers, and internal teams to address quality concerns. They will drive continuous improvement initiatives, manage customer complaints, and develop supplier quality programs to uphold high standards across operations.
Client Details
My client is a leading provider of high-performance sealing solutions designed to meet the challenges of demanding industries such as transportation, aerospace, energy, and industrial operations at their Dartmouth, MA headquarters. Their expertise lies in crafting precision-engineered elastomeric products, including seals, that deliver exceptional reliability and durability under extreme conditions.
With a long history of innovation, my client combines advanced engineering techniques with a deep understanding of material science to develop custom solutions tailored to their customers' needs. Their manufacturing processes adhere to rigorous quality standards, ensuring consistent performance and safety across critical applications.
The company offers extensive design support, utilizing advanced tools like simulation analysis and prototyping to optimize solutions for specific applications. Their collaborative approach and commitment to continuous improvement foster strong partnerships with customers and suppliers alike, while a culture of integrity and inclusivity drives their operations.
Description
The Quality Manager (Aerospace / Automotive Industrial Manufacturing) Will:
- Act as the company's Management Representative, ensuring compliance with quality standards and certifications, with a focus on automotive and aerospace.
- Develop and implement quality specifications, standards, inspection techniques, and sampling procedures.
- Establish and maintain internal auditing processes to uphold company quality certificates.
- Collaborate with cross-functional teams (engineering, operations, sales, and accounting) to gather input and make informed quality-related decisions.
- Guide, support, and mentor the quality team to drive continuous improvement.
- Utilize the ERP system to ensure efficient traceability and suggest improvements to minimize labor efforts.
- Prepare and deliver quality-related reports for internal and external stakeholders.
- Address customer quality concerns, oversee corrective actions, and manage containment activities, including on-site sorting.
- Monitor and manage supplier performance, ensuring alignment with quality expectations and driving improvement initiatives.
- Oversee supplier audits and maintain compliance with quality requirements for new and existing suppliers.
- Be onsite at our Dartmouth, MA facility
Profile
- Proven managerial experience with strong leadership skills to oversee a quality team. Experience in a Quality Manager position / title.
- Experience in the automotive and / or aerospace manufacturing industries
- Excellent communication skills for internal collaboration and external customer interactions.
- Expertise in root cause analysis and implementing effective corrective actions.
- Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to quickly adapt to new computer applications.
- Strong organizational and prioritization skills to meet deadlines and manage workloads effectively.
- Experience in training and mentoring quality personnel, ensuring skill development and readiness.
- Ability to handle customer complaints and facilitate resolutions independently.
- Track record of evaluating and conducting performance appraisals for team members.
- Familiarity with training new technicians and ensuring ongoing professional development.
- Minimum of four years of relevant experience in the quality field; BS degree preferred.
- Local to Dartmouth, MA
Job Offer
Benefits Package Includes:
- Comprehensive insurance options, including health, dental, life, and disability coverage.
- Flexible Spending Accounts (medical and dependent care).
- Retirement savings plan with company matching contributions.
- Paid time off, holiday pay, and performance bonuses.
- Access to an Employee Assistance Program (EAP) and service awards.
Training & Development Opportunities:
- Participate in education programs supported by employer training grants.
- Enhance skills with training in Lean Manufacturing, ergonomic practices, communication, and leadership.
- Access computer application courses and other skills development resources.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.