Location: Arthur,IL, USA
Company Description
For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!
Job Description
The Quality Manager will support all business units in the facility in developing and executing manufacturing processes to achieve shared objectives across the facility. This role will monitor the Quality System metrics to drive continuous improvement efforts for the facility. Specific responsibilities include planning, directing, and leading the company's Quality Management System & Processes assuring adherence with both internal & external requirements, thus ensuring that the Quality Management System is effectively implemented throughout the facility.
Key Accountabilities
* Establish, improve, sustain and report KPI performance; leverage data to prioritize actions and drive continuous improvement
* Maintains in-process, receiving, and outgoing inspection systems, equipment, gauges, and records, in accordance with company Quality Assurance policies.
* Responds to customer issues and directs manufacturing response to ensure satisfied consumers.
* Champion a high commitment and performance culture by actively communicating MBCI's vision, mission, and values.
* Champion MBCI's Zero Injury Mission through demonstrated commitment to the Always Aware program, site specific safety plans and targeted MBCI initiatives
* Drive customer satisfaction through strict adherence to product specifications, open communication, and timely follow-up
* Identify and implement measures to improve production methods, equipment performance, and quality of product.
* Recruit, manage and continuously develop the leadership team to achieve departmental and plant objectives
* Interpret and enforce company policies, rules, safety regulations and quality methods to supervisors and associates
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