Location: Massillon,OH, USA
Position SummaryThe Manager of Quality will develop, implement, maintain, and lead the Quality Management System for multiple manufacturing plants and/or distribution facilities. The Manager will function as a part of the plant senior leadership team who sets short and long-term strategy as it relates to the Quality Management System. The manager will be responsible for continuous improvement initiatives for all aspects of the functional area. This position will manage a staff of quality supervisors and inspectors at the various facilities. Core FunctionsDevelop and maintain strong relationships with operations management, engineering, sales, and dealer-based customers to understand business, quality, and customer needs.Manage the staff of Quality Supervisors and Inspectors. Provide performance feedback, guide, mentor, and manage workload activities.Communicate and collaborate with Operations management on the implementation of quality objectives and corporate objectives to maximize product quality and minimize cost.Responsible for all aspects of maintaining ISO and/or IATF certification for all manufacturing facilities and implementing any additional quality related business certifications.Identify recurring quality defects and conduct root-cause analysis and implementation of corrective action for process and quality system related concerns.Establish and drive quality objectives for the business and strategic initiatives related to the quality system.Lead continuous improvement activities to enhance the quality system. Conduct audits, including closing out audit findings, creating audit finding reports, and determining proper corrective and preventative actions.Resolve all customer quality complaints, assign corrective actions and provides feedback to customers on a resolution.Ensure timely resolution of supplier failure, corrective actions and preventative actions.Manage, facilitate, and/or implement automotive Quality Core Tools including APQP, Control Plans, PPAP, FMEA, SPC, and MSA as needed.Manage key metrics and report to the leadership team. Qualifications & RequirementsEducation and ExperienceBachelor's degree in Quality Engineering, other engineering, or a related field is preferred.In lieu of degree 10+ years of quality in a manufacturing field required.7+ years of quality systems experience required, including 1-3+ years of leadership experience required, preferably in a manufacturing and assembly environment.Previous ISO 900:2015 / IATF 16949 experience is required Required LicensesCQU (Certified Quality Engineer) or other ASQ certification preferred.SPC and/or Lean Six Sigma certification is desired. AvailabilityFlexibility to support a 3-shift operation, which may include occasional Saturdays. TravelTravel is required to 3 plants (15 mile radius).Travel required to Nevada facility, once a quarter.Supervisor ResponsibilitiesThis position plans, staffs, evaluates, and directs the work of employees of a work unit. This position will have direct reports.Pay and Benefits:Competitive payComprehensive medical, dental, and vision health insurance.A matched 401k savings program to plan and save for your retirement.100% paid maternity and parental leavePaid vacation and time off to ensure time with your family and a work/ life balance.Education assistance to continue college or pursue other skills and further your career.50% discount on great RealTruck products for you and your family!What's Next? Please take a moment to provide us your resume and/ or complete our online application. You will quickly receive an acknowledgement that you applied and we will follow up with you again shortly.Check us out at RealTruck.com!