Position Summary:The Manager of Quality is responsible for ensuring the product delivered meets and exceeds customer standards. This position is responsible leading the Quality team across the organization to include positions such as; Quality Supervisors, Quality Engineers, Quality Leads and AQL Specialists. The incumbent will analyze information for quality improvement and develop, document, implement and measure quality control procedures. The Manager will continually access opportunities for improvement and develop improved efficient procedures in collaboration with other business units to support Premier's Customer First approach.
Essential Responsibilities:
- Manage and lead quality function across multiple locations for a variety of business units and customized criteria. Communicate job expectations and provide training and development to team members to ensure customer needs are met
- Measure and develop individual leaders and team performance. Develop and counsel to improve performance as needed
- Ensure that there is sufficient staff to complete the quality requirement per customer's expectations
- Manage teams to organize workload throughout the departments in a way that maximizes efficiency and meets company goals
- Understand customer needs and requirements to develop effective quality control processes
- Responsible to for managing process, quality, and document assessments as per client instructions for verification of FAI requirements
- Devise and review specifications for products or processes
- Inspect final output and compare properties to requirements
- Determine product thresholds for approval and rejection of materials. Develop training and monitor performance and results to ensure the thresholds are being followed
- Keep accurate documentation and perform statistical and root-cause analysis
- Solicit feedback from customers to assess whether their requirements are met and follow-up on any improvements desired
- Report on quality audit findings and recommend steps for improvement
- Set requirements for raw material or intermediate products for suppliers and monitor their compliance
- Create and Manage 5S/6S program, including developing standards, overseeing internal audits and recognition
- Conduct internal audits to validate current quality processes according to quality manual
- Initiate, coordinate and enforce optimal quality policies and procedures
- Oversee operational procedures to identify deviations from quality standards
- Coordinate with other departments to improve processes to result in higher quality standards to meet all of customer requirements
- Oversight of Safety Committee
- Partner with Facilities on Safety Efforts
- Assign safety improvement tasks to safety committee members or direct reports
Skills and Specifications Required: - 5+ years' experience as Quality Manager, leading quality teams
- High school diploma or equivalent required, 4 yr. degree strongly preferred
- Proven leadership experience, motivating and aligning a team to business objectives
- Successful experience developing, monitoring and improving quality processes.
- Conscientious and responsible, with a keen eye for detail and a results driven approach
- Demonstrated ability to conduct thorough and timely FAI reviews to closure
- In depth understanding of quality control procedures and relevant legal standards
- Knowledgeable in Lean Six Sigma and 5S
- Certification of quality control is a strong advantage (ISO 9000, SOC, etc.).
- Outstanding communication skills
- Excellent leadership and organizational skills
- Proficient in MS Office.
Physical Requirements, with or without accommodation: - Ability to frequently stand, walk and sit and bend
- Ability to lift up to 30 lbs.
- Ability to work in a non climate controlled environment
Equal Employment OpportunityThe success of Premier Logitech is due to the contributions of employees from diverse backgrounds and experiences. Premier Logitech is an equal opportunity employer EEO / Disability / Vet. It is Premier Logitech's s policy to provide equal employment opportunity in employment decisions and for all applicants and employees.