Do you prefer a professional workplace where the focus is on details and getting things right ? Are you excited about the opportunity to use your skills to support product quality with a drive to learn more? Are you looking for a stable, yet fast-paced, dynamic environment where you're treated like family and people care about one another? If you answered yes to the questions above, then we need you as our Quality and Process Analyst! See the details of the position below. The Pond Guy / Airmax, Inc. is the leading manufacturer of pond, lake, and water garden products including aeration systems, fountains, and water treatments. The Pond Guy sells nationwide to both end-users and a network of Airmax distributors. Watch now to learn more about The Pond Guy: Job DescriptionOur Quality and Process Analyst is a critical contributor to ensuring quality products are provided to customers at all levels. This position will facilitate the creation of documentation from the product development team to the production team and will report directly to the quality manager. ResponsibilitiesHere are some examples of the actual work your day would include.
- Monitor and analyze quality concerns across production processes to identify patterns, root causes, and improvement opportunities
- Prioritize quality issues based on potential impact to production, customer satisfaction, and overall operational efficiency
- Develop and implement action plans to address quality concerns, ensuring timely resolution and long-term process improvements
- Collaborate with cross-functional teams to enhance production quality and operational workflows
- Provide data-driven insights and recommendations to leadership to support decision-making and continuous improvement efforts
- Maintain thorough documentation of quality issues, corrective actions, and improvement outcomes for internal tracking and reporting
- Act as the primary liaison between quality assurance and production teams to ensure alignment on quality standards and objectives
- Use practical problem-solving methods to address production and quality challenges without over-reliance on certifications or theoretical frameworks
- Analyze quality data from all available sources (ex. Service, Repair Center, Tech Department, etc.) to identify emerging issues
- Maintain product safety documentation and certification systems: UL, ETL, EPA, CE, C-tick, etc.
- Conduct supplier validation and qualification through scorecards and visits; Coordinate with vendors and purchasing to correct any discrepant product and establish methods to prevent reoccurrence; Assess supplier capabilities and monitor supplier quality to ensure desired levels of performance
- Maintain a safe work environment while providing quality, detailed work
Skill Set To be successful in this role, you need to have a certain amount of knowledge and skills:
- 3 to 5 years quality experience preferred
- Proven history of understanding and executing industry safety standards and quality expectations
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Statistical Process Control (SPC) experience is a plus
- Proficiency in Microsoft Office
- Lean Six Sigma Green Belt certification suggested
The Quality and Process Analyst position requires proficiency in typing, the ability to sit at a desk, and the capacity to focus on a computer screen. This position requires manual dexterity for working with small components, ability to complete repetitive motions for long periods of time, bending, continual lifting, lowering and carrying packages that typically weigh 25 - 50 lbs., and managing packages up to 150 lbs, as well as standing/stooping for long periods of time. The candidate should be adept at collaboration and prepared for daily interaction with engineers and other departments (purchasing, production, customer service, etc.). Organization, follow-up, and communication skills are essential factors in the daily administration of this position. We need a self-motivated Quality and Process Analyst that has a desire to become an expert while creating procedures with precision and quality. You'll need the ability to learn quickly through training and work independently in a fast-paced environment. This person should continually add value to the organization beyond their day-to-day tasks.AvailabilityThis onsite position is located at 15425 Chet's Way, Armada, MI, 48005. You must be available to work 40-50 hours per week between the hours of 6:00 am - 6:00 pm, Monday through Friday.CompensationThis is a full-time position with benefits. Benefits include:
- Blue Cross Blue Shield Healthcare
- Dental Insurance
- Vision Insurance
- Short-term Disability Insurance
- Long-term Disability Insurance
- Accident Insurance
- Critical Illness Insurance
- Life Insurance
- Paid Time Off
- Holiday pay effective immediately (8 recognized holidays)
- 401k with employer 4% match and revenue sharing
- Referral program with opportunities to earn up to $1,500 per referral
- Additional Training Programs: Career Development and Department Shadows
Company OverviewTPG, Inc. is a growing company with over 160 employees. We are a manufacturing company for pond, lake and water garden supplies with customers in all 50 states servicing both wholesale and end-users. We have customers with large ponds used for swimming, fishing and ice skating and customers with decorative water gardens containing Koi, waterfalls, and plants. Our mission is to be a group of passionate, knowledgeable pond people helping the world enjoy ponds. We offer innovative, proven solutions delivered with a commitment to complete satisfaction... guaranteed.TPG, Inc. is not just a team, we're a tribe. A tribe is more like a family and is ongoing. We have fun, pursue our goals together and help each other grow. Becoming part of TPG, Inc. means more than getting a job, it's a career move. We will give you the support you need to grow with us.Company DivisionsTPG, Inc. encompasses a family of businesses to support customers in all pond aspects. Airmax, Inc. - business-to-business and manufacturing. airmaxeco.com The Pond Guy, Inc. - direct-to-consumer. thepondguy.com The Pond Guy, Inc. - local services division. weknowponds.com How To Apply For PositionStep 1: Submit Resume.Step 2: If selected for further review, you will receive a request to take a ten-minute survey. Please complete the survey within three days of receipt.Step 3: If selected for further review, you will be contacted for an interview.The Pond Guy, Inc. prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug/toxins test and background check.350000_354_Quality and Process Analyst