Mgr,Primary Care ClinicRequisition IDreq31346Working TitleQuality Services ManagerPosition Grade15Position SummaryThe UNM Comprehensive Cancer Center is looking for a Quality Services Manager within our oncology clinic practice. The manager will serve as the Center's Patient Advocate leader and will oversee and coordinate the Quality initiatives of the Center.The manager will oversee and direct the Hospital Cancer Registry; ensuring compliance with policies and standards with the Commission on Cancer, SEER, (Surveillance, Epidemiology, and End Results Program), NAACCR (North American Association of Central Cancer Registries), State, Federal and other reporting requirements. The manager's responsibilities include: •Oversee and direct regulatory survey preparation, implementation, and response. Participates in environmental rounding, staff training, and performance improvement initiatives. •Reviews, establishes, and maintains patient care protocol and standards, ensuring that all federal and state policies, regulations, and guidelines for patient care are met; establishes and coordinates quality improvement, safety, and regulatory programs. •Responsible for planning, developing, annual budget of the department and performs periodic cost and productivity analyses. •Functions as Patient Advocate by helping resolve patient issues. The University of New Mexico Comprehensive Cancer Center is the Official Cancer Center of New Mexico and the only National Cancer Institute-designated Cancer Center in a 500-mile radius. Its more than 136 board-certified oncology specialty physicians include cancer surgeons in every specialty (abdominal, thoracic, bone and soft tissue, neurosurgery, genitourinary, gynecology, and head and neck cancers), adult and pediatric hematologists/medical oncologists, gynecologic oncologists, and radiation oncologists. They, along with more than 600 other cancer healthcare professionals (nurses, pharmacists, nutritionists, navigators, psychologists and social workers), provide treatment to 65% of New Mexico's cancer patients from all across the state and partner with community health systems statewide to provide cancer care closer to home. They treated almost 15,000 patients in more than 100,000 ambulatory clinic visits in addition to in-patient hospitalizations at UNM Hospital. A total of nearly 1,855 patients participated in cancer clinical trials testing new cancer treatments that include tests of novel cancer prevention strategies and cancer genome sequencing. The more than 123 cancer research scientists affiliated with the UNMCCC were awarded $38.2 million in federal and private grants and contracts for cancer research projects. Since 2015, they have published nearly 1000 manuscripts, and promoting economic development, they filed 136 new patents and launched 10 new biotechnology start-up companies. Finally, the physicians, scientists and staff have provided education and training experiences to more than 500 high school, undergraduate, graduate, and postdoctoral fellowship students in cancer research and cancer health care delivery. Learn more at See the Position Description for additional information.Conditions of Employment
- CPR Certified.
- May be required to submit to annual TB and rubella screening.
- UNM will provide Hepatitis vaccination, candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
- May require licensure as a Registered Nurse and/or certification as a mid-level provider (NP or PA), as appropriate to the individual position.
- Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
Minimum QualificationsBachelor's degree;at least 5 years of experience directly related to the duties and responsibilities specified.Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.Preferred Qualifications•Previous Quality Manager experience •Knowledge and experience with TJC, Commission on Cancer, DOH, tumor board requirements •Bilingual •Patient Advocate experienceAdditional RequirementsFinalists should be prepared to provide official educational transcripts if selected for hire. Applicants must provide names of 3 past or present supervisors as references that the hiring official can contact.CampusHealth Sciences Center (HSC) - Albuquerque, NMDepartmentQuality Programs (099U4)Employment TypeStaffStaff TypeRegular - Full-TimeTerm End DateStatusExemptPay$5,619.47 - $8,044.40Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.ERB StatementAs a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.Background Check RequiredNoFor Best Consideration Date10/25/2024Eligible for Remote WorkEligible for Remote Work StatementApplication Instructions Only applications submitted throughthe official UNMJobs site will be accepted.If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application. APPLICANT: Please complete the official application; making sure to include all prior work experience and average hours worked per week. Attach your Current Resume; listing three former or current Supervisor References. Attach your Cover Letter that details how your experience matches the position as described above; including any Preferred Qualifications.Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details. The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit Refer to for a definition of Regular Staff.