Quality Supervisor Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. This position reports to Engineeing Manager Your role and responsibilities • Represent the voice of the customer within local teams • Manage the customer quality issues, perform root cause analysis and lead the implementation of the corrective actions to solve the customer quality issues • Manage internal quality systems (receiving inspection, scrap analysis, gage control, etc.) for assigned department • Manage the overall quality system and ensure retention of our ISO (International Organization for Standardization) certification • Set and lead the quality strategy for the facility Qualifications for the role
- High School Diploma with minimum 2 years of experience
- Basic knowledge of the following principles and should be able to elaborate the concepts: lean manufacturing, 5S, 8D reports and PPAP (Production Part Approval Process)
- Previous experience in customer support, service or client facing roles and previous knowledge or experience with electrical testing procedures
- Strong quality systems/process experience and ability to work individually or within a team or large groups as required
- Data analysis/trending experience
- ISO experience strongly preferred
- Ability to work in team and great communication skills and diplomacy to deal with our customers
- Candidates must already have a work authorization that would permit them to work for ABB in the US
Benefits
- Retirement plan
- Life insurance
- Disability insurance
- Wellbeing program
- Healthcare plan
More about us ABB's NEMA Motors Division markets, designs and manufactures the market-leading Baldor-Reliance® brand of industrial motors. As the #1 global manufacturer of NEMA motors, our quality products are designed to reliably and efficiently meet the challenges our customers face. Our business is investing in technology, tools, people and processes to ensure our general purpose and application-specific solutions perform as expected, every time. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-###-####. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-###-#### or by sending an email to ...@abb.com. Resumes and applications will not be accepted in this manner.