Duties of a Radiology Patient Care Coordinator may include the following but are not limited to:
- Receive patients in the Radiology Department for exams and procedures and perform all duties associated with the throughput of patients including scheduling of exams and procedures in RIS, CERNER, Surginet and other systems required.
- Perform other duties as assigned to include but not limited to, statistical data collection, maintenance of quality databases, customer service, obtain authorizations for exams and procedures.
- Upload CD exams from outsideorganizations to Life Imaging / PACS system and duplicate exams as needed on CD's for patients, physicians, and other customers.
- Interact with patients, visitors, staff, physicians, members of the regulatory agencies and community.
- Answer the department's telephone in a timely and courteous manner while demonstrating a willingness to help at all times. Verify all patient information and report any discrepancies to the supervisor.
- Perform all tasks as assigned to include but not limited to, organization of all exams and related paperwork, printing schedules, printing reports, maintaining the exam integrity in the RIS system and PACS system.
- Act as liaison for the Radiology Department and other hospital departments and services. Positively represent the department at meetings and events.
- Maintain equipment such as printer and fax machines and immediately report any malfunctions.
Qualifications
Required: Associate's degree and at least 1 year of experience in a medical/healthcare setting and/or customer service experience or, in lieu of degree, at least 3 years of experience in a medical/healthcare setting and/or customer service experience. Critical Thinking and problem-solving skills, with excellent organizational skills. Ability to multi-task and pay close attention to detail. Ability to work as an efficient team member and have superior written and expressive communication skills.
Preferred: Radiology experience. Knowledge of hospital computer systems (Imagecast and Cerner EWS). Knowledge of insurance & managed care requirements. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
- Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
- All Hospital positions maybe subject to changes in pass days and shifts as necessary.
- This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
- This function/position maybe designated as essential. This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements:
- Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
- Complete electronic reference check with a minimum of three (3) professional references.
- Successfully complete a 4 panel drug screen*
- Meet Regulatory Requirements for pre employment screenings.
- Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)###-####. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
Anticipated Pay Range: The salary range (or hiring range) for this position is $43,372 - $52,020 / year. The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as:
- Location pay for UUP, CSEA & PEF full-time positions ($3400)
Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.